Omnichannel Retailer, Watch Out For These Customer Experience Hurdles
If you’re an omnichannel retailer, here’s how you can eliminate hurdles during pre-purchase, purchase and post-purchase phases to delight your customers.
If you’re an omnichannel retailer, here’s how you can eliminate hurdles during pre-purchase, purchase and post-purchase phases to delight your customers.
Given growing customer expectations, more retailers are investing in new omnichannel capabilities, but room for improvement remains, a new report found.
While reporting a strong Q2 with revenue and income gains and higher guidance, Target Corp. said its supply chain needs to align with omnichannel realities.
Sears Holding Corp. showed a rare profit in Q2 thanks to property sales, while overall sales declined by 27.3%; comp sales were down at Sears and Kmart.
To optimize operations and drive success, retailers must focus on processes, technology and people across all 8 stages of the omnichannel order lifecycle.
Rising customer expectations continue to fuel omnichannel growth. No matter where you are in your omnichannel journey, here are 3 ways to advance it.
Gelb Music of Redwood City, CA has seen great success in a tough business environment by doubling down on its ecommerce and digital marketing efforts.
DSW is expanding its omnichannel capabilities and looking to build on its 2014 cross-channel results, a year after merging store and .com operations.
JDA Software is partnering with Google, which will provide its cloud-based technology platform to support JDA’s future omnichannel development and delivery.
A Macy’s exec told IRCE attendees that buy online/pickup in store demand will be 3x higher during this year’s peak season than it was last December.