UPS continues to see volume declines impacting results, as it steps up automation and finds other ways to drive greater efficiency in order to offset the decline, which helped boost revenue per piece in the first quarter even with the volume falloff. The company also remains confident of a Teamsters settlement, while working overtime to retain business and keeping a contingency plan at hand.
FedEx saw the biggest U.S. parcel volume falloff in 2022, Pitney Bowes reported, and while overall volume last year was down by 2.2%, the pandemic bump in ecommerce helped it outpace the 2019 projection, hitting the target a year early. The CAGR for parcel volume growth from 2023-2028 is projected to be halved, from 10.8% to 5%.
FedEx Ground plans to cut back Sunday delivery from 80% U.S. coverage to 50% starting in March, as it faces lower volume and the high cost of service on a light day. The company initially cut back Ground service on Sunday to 50% coverage from 95% in August, citing a focus on “improving efficiency and reducing costs,”
Amazon lost another skirmish in its ongoing multi-front labor war, as a federal regulator ruled Wednesday against its petition to have a successful union vote in Staten Island, NY vacated. At the same time, the International Brotherhood of Teamsters is heating up rhetoric ahead of the expiration of its contract with UPS on July 31.
The three major parcel carriers had a decent peak holiday season in terms of on-time performance, with service levels comparable to 2019, according to ShipMatrix, not surprising as volumes were lighter even though holiday sales increased, as many shoppers returned to stores. FedEx saw a significant improvement over its 2021 showing.
Global parcel volume increased 21% in 2021 to 159 billion pieces, according to an annual Pitney Bowes shipping index that tracks activity in 13 markets, but revenue increased at a slightly lower rate of 17% as declines in per-piece yield in China acted as a check on that growth.
While U.S. parcel volume rose nearly 6% to 21.5B pieces in 2021, it was the slowest growth in five years, and considerably less than the massive 31.5% gain in a pandemic-driven 2020, according to Pitney Bowes’ annual index. It also showed smaller carriers growing rapidly but still holding a tiny percentage of the overall pie.
There’s just no going back to the “before” supply chain. Future generations will likely forget the lessons of the early 2020’s and make the same mistakes, but for now we’ll contend with the “new normal.” This dynamic state of affairs is going be with us for the foreseeable future. Here are 5 trends to look out for as we move forward.
The carrier capacity crunch is real, and these LTL capacity issues aren’t going anywhere soon. The only answer for shippers to manage their transportation is to turn to dynamic solutions and lean on technology that is rapidly evolving to meet evolving supply chain and transportation network needs.
Shipping delays and supply chain disruptions are nothing new in ecommerce, but this past year has definitely been a challenge. Yet on-time delivery has become a staple of ecommerce. Although not all aspects of the logistics side of things are within your control, you can take steps to ensure satisfaction on every order.