The ecommerce delivery battleground is increasingly focused on who can best meet growing consumer expectations for experiences that are simple, fast, reliable and convenient. So how can you best satisfy their delivery wants? Here are 6 key insights from recent research to help you drive a positive delivery experience.
The big three domestic parcel carriers – UPS, FedEx and the U.S. Postal Service – continued to perform admirably in the midst of the torrent of holiday peak season packages, delivering ecommerce orders on time at a rate of 97% or higher, according to data from Shipmatrix.
UPS, FedEx and the U.S. Postal Service got virtually all packages delivered on time over Cyber Weekend, according to an annual analysis conducted by Shipmatrix based on its shipper data, achieving the highest overall marks since 2013.
FedEx announced a 4.9% general rate increase (GRI), matching increases from both itself and UPS in recent years. As each carrier will target different increases in their rates between services, weights and zones to net the overall average increase, here’s a deep dive look at how the FedEx GRI breaks down among its shipping services.
Understanding the fuel surcharges from the major carriers can be a tricky proposition. While FedEx has yet to make a grand announcement, both carriers reserve the right to regularly review their fuel pricing. How much are your fuel charges increasing? Learn how the new rates from FedEx stack up vs. main rival UPS.
Parcel shipping volume grew 17% in 2017 across 13 major geographies tracked by Pitney Bowes, from 64 billion to 74 billion items shipped, with China the largest shipper at 40 billion items, followed by the U.S. (12 billion) and Japan (10 billion). See what other key data was pulled out of the annual survey.
The FedEx/UPS near duopoly has allowed the two large carriers to control marketplace pricing for years, echoing each other’s rate hikes and impacting parcel shippers both small and large. Find out about the latest increases from FedEx, how they compare to UPS, and how they will impact shippers as of Sept. 3.
While many carrier tactics can be detrimental and costly for shippers, there are certain things shippers can do to offset the bottom-line effect.
A federal court ruled that FedEx Ground drivers who worked in California and Oregon were misclassified as independent contractors instead of employees.
On the heels of a similar announcement last month by rival FedEx, United Parcel Service announced Tuesday it will expand dimensional weight pricing for all U.S. ground shipments, effective Dec. 29, 2014.