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social media

Why Your Brand Should Be on Pinterest

May 11, 2015 | Robert Glazer

By now most brands are aware they need to be on social media, but many never get beyond Facebook and Twitter. See where brands are going to promote their products on social media.

Mobile and Social as Key Ecommerce Drivers?

April 23, 2015 | Lucinda Duncalfe

Due to the shift in customers’ online shopping behaviors, successful retailers are employing certain tactics to meet – and make the most of – the shift in consumers’ needs. See what the trends are this year.

The Next Phase of Social Media Marketing: Consumer Loyalty

April 22, 2015 | Jessica Williams

It’s been years of listening, creating content, engaging with customers and fixing problems– all through social media. See why social media marketing is important for your business.

Bow & Drape Creates Awareness through Social Media

March 31, 2015 | Daniela Forte

Just before the holiday season, I came across a brand on Instagram called Bow & Drape. I had never heard of the brand, nor did I know what they made.

Operations Summit 2015, JackThreads, ecommerce, customer care, customer experience, customer call center, call center, contact center, social media, social media customer care

JackThreads Talks About Using Social Media in the Contact Center

March 27, 2015 | Mike O'Brien

JackThreads Customer Engagement Manager David Tull talks about using social media in the contact center and its contribution to the company’s success.

Victoria’s Secret Dominates on Social Media

February 9, 2015 | Daniela Forte

Several U.S. retail brands have generated a lot of buzz on social media. Victoria’s Secret took the top spot on social media. See what other retail brands also generated buzz on social.

Target-Lilly Pulitzer Collaboration Hit with Social Media Backlash

January 8, 2015 | Daniela Forte

Target’s collaboration with Lily Pulitzer collaboration took a hit this week on social media from its fans and followers. See what people had to say.

ecommerce, global ecommerce, global payments, global fulfillment, global ecommerce website, ecommerce fulfillment, landed costs, fully landed costs, retail, cross-border ecommerce

How to Capitalize on the Right SEO and Social Strategies Globally

December 15, 2014 | Greig Holbrook

Deciding which search engines are the most important for brand visibility is an important step in your international online strategy. Here are the right SEO and social strategies to implement in the global market.

Overstockart.com Gears Up for the Holiday Season

November 24, 2014 | Daniela Forte

Overstockart.com is gearing up for the holiday season with a bunch of events and contests planned beginning Black Friday and Cyber Weekend. See what they are doing to get ready for the busiest time of the year.

6 Critical Digital and Social Media Trends Driving Holiday Sales

November 12, 2014 | Anees Merchant

Here are six ways to examine the needs and behaviors of your target audiences and consider incorporating these tactics into your holiday strategy to help convert more followers into customers.

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Webinars

Step Up Your Fraud Prevention Approach in 2024

Unleashing GenAI Magic: Transforming Visual Commerce for Unbeatable Customer Experiences

Returns Challenges, Opportunities Covered in New Webinar

Multichannel Merchant: Editorial Spotlight on Returns in 2023

Webinar: The Generative AI Genie is Out of the Bottle

Latest Research

High-Touch Returns Become Point of Differentiation for 3PLs

Goods-To-Person E-Fulfillment Technology: Flexing Along With Demand

Foreign Trade Zones: A Hidden Gem for Retailers

Automation and Robotics: Moving Past Limitations to Gains

Shipping Capacity Management: The Outlook for 2022 Peak Season

Blogs

Content-Based Marketing: A Post-Cookie Evolution

Generative AI in Customer Service: A Balanced Blueprint

Why Digital Wallets are The Key to Modern Loyalty Marketing

ESG and Your Supply Chain: 3 Steps to a Streamlined Strategy

Retail Cyber Threats: 5 Ways to Protect Your Business

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