How to Address Unhappy Customers on Facebook and Twitter
In this infographic from ExactTarget, you will learn all about the various types of “complainers” found on Facebook and Twitter and exactly how to respond to them.
Twitter Social Media Marketing
Seizing the Opportunity from Digital Disruption #FORRForum
At Forrester’s inaugural Forum For eBusiness & Channel Strategy Professionals, speakers are debating the role that digital disruption will play in eBusiness. Here are a sampling of tweets from Day 1 of the Forum, which began Oct. 25 in Chicago.
Tweets from Conversion Conference Ft. Lauderdale
Tweets from Conversion Conference #convcon The Conversion Conference was held Oct. 9-10, 2012 in Ft. Lauderdale, FL. Here is a sampling of tweets from the conference. Storified by MultichannelMerchant
Moosejaw Asks Followers for Shady Advice
Thinking about adding a new product to your inventory? Whether you’re serious or not, Twitter is a great place to poll your audience. Moosejaw’s getting some decent feedback from this tweet.
Twitter Launches Cashtags
Called “cashtags,” users can click on the stock symbols to take you to a twitter search. But how will cashtags play out? Will the cashtag become more valuable for marketers, or those on the mergers and acquisitions side?
Lessons to Learn from Celeb Boutique’s Twitter Faux Pas
Hours after 12 people were killed and 59 people were injured in a mass shooting in an Aurora, CO movie theater, Celeb Boutique decided to joke about a related Twitter hashtag. So what lessons can be learned from Celeb Boutique’s social media faux pas?
Twitterific Tweets from the MeritDirect Co-op
The 13th Annual MeritDirect Business Mailers’ Co-op and Interactive Marketing Conference was held July 11-13 in White Plains, NY. The event was a hotbed for Twitter activity. Here’s what tweeters had to talk about at the co-op:
Ralph Lauren Unveils U.S. Olympic Team Uniforms
We are proud to unveil the official @USOlympic Team Opening Ceremony uniforms bit.ly/RLOC2012 #London2012 twitter.com/RalphLauren/st
Zoo York Rolls Out New Video
Zoo York uses Twitter to announce “The Chaz Ortiz Video,” an exclusive full-length video of street skating.
Paul Meet John, John Meet Paul
Zappos reminds us on Twitter what a historical day this is. Imagine what music would look like if these two never met.