Creating and maintaining strong customer relationships and building loyalty is important for today’s digital retailer. This report by Multichannel Merchant looks at how CRM can help manage and strengthen customer relationships. Find out how some of today’s retailers are making this happen.
Neiman Marcus told attendees at eTail West that the focus in 2018 is on making innovation part of its DNA as it seeks new, creative ways to connect the online and in-store experience for its upscale customers. The common denominator in all of the innovation is bringing digital to the forefront of the business.
The concept of creating efficiencies in your day-to-day sales operations doesn’t have to be a Herculean task or require a think tank of rocket scientists to figure out. Here are a few tips to consider when it comes to prospecting and selling.