Operations Summit, Growing Global Deliver Relevant, Actionable Content

| Mike O'Brien

Everything you could possibly want to know about operations fundamentals, global ecommerce, shipping and distribution strategies, omnichannel and contact center/customer care – and then some – is being covered at 50+ information-packed workshops, keynotes and breakout sessions during Operations Summit and Growing Global 2016, April 12-14 in Cincinnati.

FedEx, FedEx Express, UPS, Shipping/Delivery, shipping, global, global shipping, global fulfillment, global consumers, China, chinese market, chinese consumers, ecommerce

Cross-Border Commerce with China Takes a Great Leap Forward

| MCM Staff

Cross-border commerce is still in the development stage in many parts of the world, but is well established in China. Costco, Nautica, Nike, Macy’s and many others have embraced cross-border commerce as a big opportunity. Here’s how to further understand the cross-border commerce revolution and how to create a China supply chain.

Kate Spade & Company Brings kate spade new york to India

| Tim Parry

Kate Spade & Company and Reliance Brands Limited, a subsidiary of Reliance Industries Group, have announced plans to the bring the kate spade new york brand to India through a long-term distribution and retail license agreement. Under the terms of the agreement, Reliance Brands Limited will have the exclusive distribution rights to the kate spade new york brand in the country.

U.S. Retailers are Often Oblivious to Cross-Border Selling

| Tim Parry

Why aren’t more merchants looking to become cross-border sellers? Chuck Whiteman, Sr. VP Client Services at MotionPoint, says one reason is because merchants often are just oblivious to cross-border opportunities. In this Q&A with Multichannel Merchant, Whiteman, who is a keynote speaker at Multichannel Merchant’s Growing Global 2016, discusses the cross-border ecommerce journey

Tmall vs. JD.com: What’s the Difference?

| Tim Parry

Tmall or JD.com? That is the question, Whether it is nobler to sell cross-border to consumers in China via one ecommerce marketplace or the other all depends on your business goals. In this video interview conducted last month at eTail West, Merkle CMO and EVP of global development George Gallate explains the difference between China’s two largest marketplaces, and how it affects the control you want as a merchant.

India ecommerce

Why India is Becoming an App-First Economy

| Tim Parry

With its economy soaring and marketplaces showing big signs of success, it’s clear U.S.-based merchants should revisit the notion of selling cross-border into India. While consumers in the U.S. have finally adopted mobile commerce, consumers in India are making it an app-first economy.

global ecommerce

Q&A: The Rising Opportunity of Cross-Border Ecommerce

| Tim Parry

Why aren’t more merchants looking to become cross-border ecommerce sellers? Melissa O’Malley, Director, Global Merchant and Cross-Border Trade Initiatives at PayPal, says many merchants are overwhelmed about where to start. In this Q&A with Multichannel Merchant, O’Malley, who is a keynote speaker at Multichannel Merchant’s Growing Global 2016, discusses some of the common mistakes ecommerce merchants make when they start their cross-border journey, how technology has made it easier for merchants to go cross-border, and where she sees cross-border ecommerce going in five years.

Wayfair, Wayfair.com, ecommerce, Joss & Main, Birch Lane, AllModern, DwellStudio

Wayfair Expanding Its Reach in Canada and Europe

| Daniela Forte

After investing heavily in an international team, online home goods and decor retailer Wayfair announced it will broaden its global reach to include Canada and Western Europe. While there are still many pieces to tie together, Wayfair is moving full steam ahead with its global initiatives, see what those initiatives are and what they will mean for the brand.

middle east

Customers in the Middle East are Willing to Wait

| Tim Parry

Consumers in the Middle East love to shop, and shoppers in countries such as Saudi Arabia, United Arab Emirates, and Egypt have shown a penchant for ecommerce shopping. Iyad Kamal, COO of global logistics and transportation solutions provider Aramex, explains why customers in the Middle East are willing to wait 3 to 4 days for slower shipping from the U.S.