From the Amazons and Alibabas of the world, to B2B suppliers like Grainger and Readerlink, to other niche and specialty suppliers and retailers, delivery is a crucial component of any ecommerce company’s success. Here are three steps ecommerce companies can take to ensure they don’t crack under the pressure to deliver in 2020.
Rent the Runway is back up and running after a supply chain and inventory issue occurred the first week of October. The subscription company is once again accepting new subscribers a week ahead of the date it had originally planned. Here is a statement from Rent the Runway about how it handled everything.
While automated package lockers are being used by some major retailers here, they’ve seen greater adoption in other countries, having solved space and retail delivery issues for several years. Here is a look at how they’re being used in some European countries and Japan as a last-mile solution for retailers and a convenience for consumers.
If we’re looking to turn deliveries into a catalyst for environmental change, drones and autonomous vehicles will help, but we’re not quite there yet. In the meantime enterprises should focus on improving delivery efficiency, which means providing drivers with the most efficient routes and the maximum number of packages per run.
Amidst shifting consumer demand and a move toward true omnichannel, retailers’ ability to leverage their physical presence is vitally important. Options such as deliver from store, buy online pickup in store (BOPIS), buy online return in store (BORIS) and delivery drop-offs in lockers are a major advantage over online retailers.