DoorDash courier feature

DoorDash Promises 10-15-Minute Delivery in NYC

| Mike O'Brien

Utilizing a team of employees vs. its bread-and-butter gig workers, DoorDash is rolling out 10-15-minute delivery of 2,000 grocery and essential items in New York from a DashMart store in the Chelsea neighborhood, the company said. Main rival Instacart is also working on a 15-minute delivery service, according to reports.

gig workers bike delivery feature

Boxed Gets Into Fresh Groceries With MaxDelivery

| Mike O'Brien

Boxed, a seller of subscription bulk CPG items through its automated facilities that competes with Costco, BJ’s Wholesale and Sam’s Club, is expanding into fresh, on-demand grocery delivery with the acquisition of New York-based MaxDelivery. The company plans to leverage MaxDelivery’s high AOV model into other markets in 2022.

Bed Bath & Beyond Chelsea

Bed, Bath & Beyond to Sell Through Kroger

| Mike O'Brien

Breaking the mold, grocery leader Kroger and home goods retailer Bed Bath & Beyond have struck an unusual partnership, with Kroger planning to carry an assortment of home and baby products from Bed Bath & Beyond on its ecommerce channel as well as in select stores starting in early 2022.

Fabric MFC feature

MFC Firm Fabric Joins the Unicorn Club With $200M Raise

| Mike O'Brien

Fabric, maker of automated systems for on-demand micro fulfillment in urban settings, has raised a fresh $200 million, bringing its valuation above the vaunted $1 billion mark as it looks to expand to new markets beyond its current operations in Washington, DC, New York and its launch site of Tel Aviv.

Tortoise delivery bot feature

Wakefern Testing Robot Delivery in Pennsylvania

| Mike O'Brien

Independent grocery cooperative Wakefern Food Corp. is testing robot delivery at two ShopRite stores in Pennsylvania as retailers continue to explore automated options for augmenting traditional methods to make e-grocery fulfillment faster and more efficient. Stores in Yardley and Bethlehem are participating in the trial.

MCM CommerceChat podcast

Instacart and the Great Facebook Talent Raid

| Mike O'Brien

Instacart has been on its own shopping spree, hiring away Fidji Simo, who ran Facebook’s main app, as CEO, as well as Facebookers Carolyn Everson as president and Asha Sharma as COO. What’s behind Instacart’s Facebook hiring binge? In this latest MCM CommerceChat podcast, we explore the subject with Orlee Tal, CEO of Stor.ai.

Point Pickup screenshot

Point Pickup Acquires GrocerKey, Builds Instacart Alternative

| Mike O'Brien

Point Pickup, a provider of last-mile services for grocers, general merchandise and oversize goods, has acquired ecommerce platform GrocerKey, providing an end-to-end solution for retailers looking to own the customer experience and data often missing from third-party solutions like Instacart.

e-grocery curbside Walmart feature

E-Grocery Frequency Increasing, Gallup Finds

| Mike O'Brien

Even a year-plus into the pandemic, more U.S. consumers are leaning into e-grocery and less are visiting stores, according to a new study from Gallup, reflecting continued uncertainty and concern among shoppers. Overall, the percentages of consumers using e-grocery remain in the single digits.

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Omnichannel Grocery Shoppers Spend 20% More

| Mike O'Brien

Omnichannel grocery shoppers spend on average 20% more and shop more frequently compared to those that just visit the store, according to new research from Symphony RetailAI. The survey also found that while half of first-time e-grocery shoppers made a single online purchase, the other half become highly engaged and loyal.

Walmart grocery interior feature

Walmart Concerned About Slipping Grocery Position

| Mike O'Brien

When it comes to the grocery wars, Walmart execs are concerned about the company’s tenuous number one position as well as losing share to fierce competitors, according to brutal self-assessments in a leaked memo and presentation from February obtained by Recode. There are also worries that Instacart is pulling even on e-grocery.