Following similar moves by FedEx, Amazon and Jet.com, UPS is piloting deliveries to multi-unit New York dwellings when residents are absent, in partnership with smart lock maker Latch. Preliminary tests began in Manhattan earlier this year and have now expanded to Brooklyn.
XPO Logistics has added an augmented reality app to its last-mile delivery service that lets shoppers visualize a piece in their living space before having it installed, with a view to cutting down on returns for its retail customers and improving the overall experience.
UPS has opened a new 323,000-square-foot high-tech package sorting and delivery hub outside Paris, part of an ongoing $2 billion investment in European facilities to expand its network capacity there and facilitate cross-border trade.
Once again Amazon is working to expand its own delivery capabilities, inviting entrepreneurs to launch new companies with fleets of 20-40 vans emblazoned with the company’s ubiquitous logo, even offering discounted lease rates it has negotiated, the company announced.
If President Trump had his way and the U.S. Postal Service charged more for parcel delivery, the move would not only hurt the USPS’s parcel business but cause a ripple effect, according to a report from the Information Technology and Innovation Foundation (ITIF).
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A year after a quiet introduction, Amazon is expanding Hub by Amazon, secure keypad-access lockers in high-rise and garden apartments that allow shoppers to grab packages at their convenience. Interestingly, the service is available to other shippers as well as Amazon itself.
A new study of shoppers ages 14-24 by Fluent Commerce found that young shoppers weren’t as eager for fulfillment immediacy as you’d think in the age of Amazon Prime and guaranteed two-day delivery, with most digital natives still good with hitting the stores. See what else matters to the next wave of consumers.
Tokyo-based marketplace and logistics supplier Rakuten has acquired Curbside, a startup with $50 million in funding that powers same-day store and restaurant pickup of online orders, for an undisclosed amount. See what this deal means for the retail and restaurant customers of Curbside.
A U.S. Appellate Court ruling in Washington DC upheld the U.S. Postal Service’s pricing methodology, knocking down a challenge from UPS that categorized it as unfair and anticompetitive.