16 Fulfillment Metrics Every Ecommerce Company Should Monitor

| Brian Barry

To improve operations, you first need to measure key fulfillment metrics. Understanding them lets you develop options for processes that reduce steps and cost, or improve service levels such as order turnaround time. Here are 16 metrics we recommend you use as a starting point.

Historically Low Warehouse Vacancy Leading to Upward Development

| Mike O'Brien

Vacancy rates for industrial and logistics space, including ecommerce fulfillment, is now at a historic low of 4.3% and new construction is constrained, leading to limited expansion options for warehouse occupants and higher rents, according to a Q3 report from brokerage CBRE. This has led to an increase in multistory developments.

Warehouse Workers Looking to Unionize in New York, New Jersey

| Mike O'Brien

Warehouse workers made their voices heard twice recently, both times involving Amazon and unionization, while in New Jersey labor groups are seeking safer conditions and better pay in ecommerce facilities statewide. Expect the unionization push to pick up momentum in 2019 as reports of poor working conditions continue to grow.

10 Ways to Analyze Your Peak Season Fulfillment

| Brian Barry

If you haven’t formally evaluated your peak season fulfillment, make this the year you do so. From your analysis of ecommerce operations successes and failures, you can develop a plan to make improvements using a multi-faceted approach. Here are 10 ways to analyze your performance and develop a plan for improvement.

DHL Investing $300M in Warehouse Robotics, Automation

| Mike O'Brien

Deutsche Post unit DHL Supply Chain North America is investing $300 million to increase the level of automation and robotics at 350 of its 430 facilities, to better handle the crush of ecommerce orders. DHL also plans to open a 24,000-square-foot innovation center near Chicago in September 2019.

Warehouse-as-a-Service Providers Address Ecommerce Fulfillment Niche

| Mike O'Brien

The growth in online sales, the scarcity of ecommerce fulfillment space and increasing customer demands have all merged to drive interest in a particular kind of offering: Warehouse-as-a-Service (WaaS). Find out what’s behind the trend and what some startups and traditional 3PLs are doing to meet the need.

How to Reduce Ecommerce Fulfillment Center Injuries

| Brian Barry

With constant incoming product, replenishment, picking and shipping, the typical ecommerce fulfillment center is a beehive of activity. Add seasonal employees and the injury potential goes up dramatically. Here are some of the more common causes of injuries, some information from OSHA and insights and recommendations.

Amazon Raises Minimum Wage to $15 Following Criticism

| Mike O'Brien

Less than a week after a PR backlash over reporting on warehouse worker raises ahead of peak season in the range of 35 cents to 50 cents, Amazon put out the fire by announcing an across-the-board $15 per hour minimum wage for its fulfillment center associates, starting Nov. 1.