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Warehouse Automation: Improving Agility

| Brian Mattingly

Warehouse automation enables today’s retailers and brands to keep growing and preparing for the future, while being flexible and agile enough to adjust to sudden shifts in demand. There are many different flavors of advanced technology to help you get to where you need to be to remain competitive. Here’s a primer on them.

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Fulfillment Operations: Scaling Starts with Strong Systems

| Brian Mattingly

Scaling for growth and business fluctuations are expected to be a primary focus for retailers and brands this year, and has a major impact on fulfillment operations. Before you get ahead of your skis on automation and robotics, here are some basics on doing a needs assessment and a system check to align investments with business needs.

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WMS KPIs: Data, Measurement Optimize Performance

| Erhan Musaoglu

How are you leveraging your WMS KPIs? The answer can dictate your level of success in ecommerce and direct-to-consumer (DTC) fulfillment operations performance. The post-holiday peak period is the right time to assess your data and KPIs to help you measure performance and the bottom-line impact of process changes.

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Walmart, Salesforce Team Up on Fulfillment Services

| Mike O'Brien

Drawing parallels with Amazon’s expansion of Buy With Prime to all U.S. merchants — do they each have moles in the other’s operation? — Walmart and Salesforce have linked up to provide the former’s delivery and fulfillment services to a wider swath of merchants in the latter’s app store.

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Supply Chain Jobs: Why Zoomers, Millennials Don’t Love Them

| Gabe Grifoni

Ask a millennial (the generation born between 1981 and 1997) or Gen Z (born between 1997-2015) to name his or her top 5 exciting and rewarding careers, and there is a strong chance that a supply chain professional isn’t going to be on that list. Here’s how to overcome this recruitment roadblock and attract the next generation of talent.

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3PL Sector Sees Some Consolidation

| Mike O'Brien

If any sector was ever ripe for consolidation, it’s third-party logistics (3PL), with literally thousands of companies plying their trade, looking to help retail shippers outsource fulfillment, storage, shipping and other operational aspects. Well, 2022 got us at least part of the way there. Here are some of the deals that got done.

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Foreign Trade Zones: A Hidden Gem for Retailers

| Mike O'Brien

Foreign Trade Zones (FTZs) have been around since 1934, yet many retailers don’t know the program exists, or anything about the benefits they can realize from deferring or eliminating import duties, tariffs and taxes. This MCM Special Report taps experts in logistics, importing and FTZ operations to help you make an informed choice.

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Target Sees Q3 Earnings Slump, Warns of Q4 Softness

| Mike O'Brien

Target brought bad news Wednesday, with Q3 earnings miss plus a warning about a softer Q4, as families make tough budget calls on essentials vs. nonessentials heading into the holidays while high inflation lingers, registering a 7.7% rate in October. The company is calling for a low single-digit decline in Q4 comparable sales, and an operating margin of 3%.

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Amazon Lowers Q4 Outlook, Misses Q3 Revenue Estimate

| Mike O'Brien

Amazon reported third quarter revenue under estimates and provided a lowered fourth quarter outlook on Thursday, causing yet more jitters on Wall Street and in the industry as retail swings into the home stretch of the peak holiday season, and sending shares down 20% after hours.

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Automation and Robotics: Moving Past Limitations to Gains

| Mike O'Brien

This special report from Multichannel Merchant explores the issue of automation and robotics through the lens of project timelines, lead times on equipment, ROI and performance gains. Industry experts provide perspectives on the business case, implementation and integration considerations, shelf life and future proofing and what’s next.