Thoughtless Ecommerce Fulfillment Will Do Holiday Season Brand Damage

| Brian Barry

A horrible experience with an Amazon order for a child’s Christmas gift quickly morphs into an object lesson for your ecommerce fulfillment operations. You may never get a chance to make a second impression on a new customer. Here are 6 ways to help you ensure that the experience for your customers is consistently excellent.

Walmart Shuts Down Fresh Grocery Delivery Via Jet.com in New York

| Mike O'Brien

Fourteen months after introducing same-day grocery delivery in New York, Walmart has shut down fresh grocery delivery through Jet.com as the operation had stumbled badly, according to Bloomberg, including price increases to offset an estimated $20 loss per delivery. Jet will continue to delivery non-perishable items in New York.

10 Steps to a More Agile, Flexible Ecommerce Supply Chain

| Brian Barry

An agile ecommerce supply chain is focused on speed, cost savings, productivity and responsiveness and flexibility to market demands. Supply chain management (SCM) exists to improve a company’s long-term performance. Here are 10 steps to help you improve your ecommerce supply chain agility and performance.

11 Ecommerce Fulfillment Center Layout Design Principles

| Brian Barry

There are several basic principles that apply to ecommerce fulfillment center layout and design that tie into operating an efficient facility. Without them, you’ll face capacity issues, decreased productivity and storage inadequacies. Here are 11 key principles to consider when looking at FC layout, design and productivity.

Warehouse Giant Prologis to Acquire Rival Liberty for $12.68 Billion

| Mike O'Brien

Warehouse and fulfillment center giant Prologis will acquire rival Liberty Property Trust in an all-stock merger valued at $12.68 billion, the companies announced, greatly expanding Prologis’ U.S. logistics holdings as demand continues to ramp up. This is in addition to Prologis’ 2018 acquisition of DCT Industrial Trust for $8.4 billion.

Robot Maker Fabric Raises $110 Million to Fund U.S. Expansion

| Mike O'Brien

Israeli automation startup Fabric, formerly known as CommonSense Robotics, has raised $110 million in a Series B round with plans to accelerate growth in the U.S. including plans to build 14 on-site micro fulfillment centers to enable same-day delivery. The first FC will open in New York in Q1, with several other cities following.

Smaller Fulfillment Centers Seeing Greater Demand vs. Large Boxes

| Mike O'Brien

Multiple factors are driving continued greater demand for smaller warehouse facilities vs. big-box fulfillment centers, as companies scramble to position inventory closer to customers and trim ecommerce supply chain costs, according to a new report from CBRE. Vacancy rates are dropping further and rents growing faster for smaller FCs.

8 Supply Chain Strategies to Improve Your Ecommerce Business

| Brian Barry

Many ecommerce fulfillment centers spend much of their time implementing reactive tactics without ever thinking through the strategy of what they’re trying to achieve. Often the terms “tactics” and “strategy” are incorrectly used interchangeably. Here are 8 supply chain strategies to help you improve your ecommerce operations.

How to Negotiate an Ecommerce 3PL Contract in 9 Steps

| Brian Barry

Many multichannel companies have found 3PLs to be comparably priced to internal ecommerce fulfillment while providing quality services. But negotiating a contract to work with a 3PL partner takes time plus a combination of business sense and legal guidance. As you build an agreement, here are 9 key considerations to keep in mind.

Amazon, Home Depot Leasing Space in Three-Story Warehouse in Seattle

| Mike O'Brien

Amazon and Home Depot will become tenants of a new state-of-the-art, three-story warehouse and fulfillment center in Seattle from logistics giant Prologis, part of the huge push to fulfill ecommerce within a day in major urban markets, according to the Wall Street Journal. Three other such buildings are going up in New York City.