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8 Things DTC Brands Should Look for in a 3PL Partner

For any DTC brand, choosing a 3PL is a huge decision. Order fulfillment is your single biggest cost line item. More importantly, your fulfillment provider will be entrusted with all of your inventory. The consequences of a poor choice can be catastrophic, while those of a good choice could be life-changing. Here are 8 key things to look for.

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Amazon FC Vote Challenged By Union

| Mike O'Brien

The union that was unsuccessful in its effort to organize workers at an Amazon fulfillment center in Alabama immediately challenged the April 9 outcome as expected, claiming the ecommerce giant illegally interfered with the election. The complaint was filed with the NLRB, asking it to investigate Amazon’s tactics.

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Amazon Wrongly Fired Workers For Speaking Out, NLRB Says

| Mike O'Brien

The National Labor Relations Board has accused Amazon of illegally firing two tech workers last year who spoke out publicly about its treatment of fulfillment workers and its sustainability policies, and upheld a complaint by a worker who led a Queens, NY walkout in 2020. Amazon also apologized for a tweet attacking a political critic.

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Ecommerce Fulfillment: More Efficiency, Less Costs

| Brian Barry

Absolute productivity has declined in many ecommerce fulfillment centers because productivity has not kept up with the rate of increased costs. Some larger companies are paying $18 to $20 per hour in some markets. With this in mind, here are 6 ways to become more efficient and reduce costs in your ecommerce fulfillment operations.

Fulfillment Automation and Reduced Labor Costs

| Brian Barry

In 2021, will order demand continue at the same volume? How will it change? And how will it impact my labor demand? For many multichannel companies, this means moving toward fulfillment automation in order to decrease the amount of labor and its increasing costs. Here are 2 scenarios where automation was cost justified.

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Amazon Union Vote Will Proceed on Feb. 8

| Mike O'Brien

The NLRB on Feb. 5 denied Amazon’s request to delay a planned union vote at its fulfillment center in Bessemer, AL, clearing the way for a vote by mail-in ballot beginning Monday and continuing through March 29. A positive vote would be the first chink in Amazon’s formidable anti-union wall, but experts say it’s a long shot.

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Better Workforce Management Improves Ecommerce Fulfillment

| Derek Jones

It is not farfetched to say that the success of any ecommerce fulfillment operation will come down to human resources and how well they are managed. Here are some of the benefits improved workforce management, even after the pandemic is behind us, can deliver to your ecommerce business.

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Multichannel Merchant Releases Top 3PL List

| Mike O'Brien

Multichannel Merchant has published its sixth annual MCM Top 3PL listing for 2021, a searchable directory of leading third-party logistics (3PL) providers in ecommerce and direct-to-customer operations. Each of the 60+ profiles includes data on key capabilities, top merchandise categories, facilities, B2B/B2C split and more.

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Do You Need Robots Now in Your Ecommerce FC?

| James Beale

We’re at a tipping point where automation is about to be a mainstream focus of ecommerce fulfillment centers. But while automation may be a sensible investment for bigger players like Amazon, that doesn’t mean it will scale effectively to smaller operations. So, are fully automated facilities really the future, and if so, what will it look like?

Flexible Fulfillment Functionality to Survive and Thrive

| Greg Rees

Agile and adaptable digital solutions are the new normal for optimizing premium fulfillment center space, said SnapFulfil CEO, Don White – as well as satisfying more demand, staying competitive, plus managing labor efficiency and productivity.