Compared to distribution or fulfillment centers, store inventory is often seen as the weakest link when it comes to SKU accuracy, with rates that can be as low as 65%. As omnichannel demand picks up, stores are playing a critical role in ecommerce order fulfillment. Here are some quick tips from an expert panel at Ecommerce Operations Summit.
Target reported ecommerce sales growth of 42% in the first quarter, with positive guest response to same-day digital fulfillment services. The quarter marked Target’s eighth consecutive quarter of comparable sales increases. CEO Brian Cornell said the retailer’s comparable sales growth of 4.8% was a bit ahead of expectations.
Drop shipping is seen as beneficial by nearly all retailers and manufacturers who take part in it, the former from an expanded SKU assortment without inventory carrying costs and both parties from increased sales, according to a new survey from Lehigh University and DiCentral. Eighty-seven percent of respondents said it boosted sales.
Some ecommerce companies have gained tremendous benefits from third-party fulfillment partners. But once you contract with a 3PL you must develop a well thought out plan, coordinating with your departments and the partner as well as merchandise vendors, carriers and IT. Here are 20 critical tasks to ensure a smooth transition.
Many retailers continue to use legacy payment systems and outdated technology because they are hesitant to take on the unknowns of a new payment platform. However, outdated payment systems actually negatively impact your business’s bottom line. Here is why it is important to leave legacy systems behind.
In-kind giving is ideal for offloading overstocks, obsolete merchandise, discontinued products and returns. Even though unwanted inventory no longer benefits your business, it can still be very useful to those in need, and there are ways to optimize your donations. See how you can do well by doing good with your unwanted stock.
Dick’s Sporting Goods continues pushing to insource its ecommerce software, following a trail blazed by its CIO during his time at Home Depot, according to a report in the Wall Street Journal. The company has also centralized its ecommerce fulfillment and revamped its supply chain to speed up ecommerce deliveries.
Shoppers want visibility into the entire order fulfillment process, from accurate availability at purchase to tracking updates. Fulfillment visibility is no longer a nice-to-have but a must-to-compete in ecommerce and improve your bottom line. Here’s how increased inventory visibility improves customer satisfaction and the bottom line.