Walmart Piloting New Grocery Delivery Program
Walmart is taking a page from Uber with its new Spark Delivery program, which uses crowdsourced drivers managed by the Bringg delivery logistics platform to get same-day grocery orders to customers.
Last mile
Amazon Adding Fleet of 20,000 Trucks for Delivery Services
Amazon has ordered 20,000 trucks from Mercedes-Benz to help power its new army of entrepreneurs creating small delivery businesses that will help Prime orders along the last mile to customers’ doorsteps.
XPO Logistics Offers Augmented Reality App for Shoppers
XPO Logistics has added an augmented reality app to its last-mile delivery service that lets shoppers visualize a piece in their living space before having it installed, with a view to cutting down on returns for its retail customers and improving the overall experience.
UPS Looking to Enter Fast-Growing White Glove Delivery Market
UPS is considering a move into the fast-growth white glove delivery market through a trucking partnership, which would enable it to handle larger, bulky items like furniture, appliances and home entertainment that often require special handling and some in-home installation.
Merchants Differentiating in the Last Mile, Returns, Outsourcing
As merchants search for ways to contend with the behemoth of Amazon – which accounted for about half of ecommerce sales in 2017 – many are focusing on the last mile, returns and outsourcing to battle back. This MCM Outlook report, based on our annual survey of Multichannel Merchant readers, looks at trends and stats in all three areas.
8 Ways to Improve First-Time Success in Last-Mile Delivery
According to online retail association IMRG the cost of goods from failed ecommerce deliveries is over $1 billion annually in the U.S. alone. So how can you improve first-time delivery success? Here are 8 ways you can help ensure that customers get their order on time the first time and consistently thereafter.
Amazon Recruiting Last-Mile Carriers Ahead of Peak Season
Amazon is hosting several open houses this month to recruit last-mile carriers as it expands its logistics operations to help bulk up its rapid delivery services ahead of the busy holiday season.