Dealing with Front-to-Back Risk Factors in Ecommerce Operations

| Mike O'Brien

In our latest MCM CommerceChat podcast, we talk to Robyn Meyer, partner, enterprise solutions at Transportation Insight, about challenges and opportunities in this disruptive environment, as well as some strategy, process and system changes companies can make to improve profitability and performance.

11 Ecommerce Fulfillment Center Layout Design Principles

| Brian Barry

There are several basic principles that apply to ecommerce fulfillment center layout and design that tie into operating an efficient facility. Without them, you’ll face capacity issues, decreased productivity and storage inadequacies. Here are 11 key principles to consider when looking at FC layout, design and productivity.

Multiple Factors Weigh into Parcel Carrier Choices for Ecommerce Shippers

| Mike O'Brien

With shipping and delivery such a critical piece of the customer experience in ecommerce, you need to choose the right carrier partner – or partners – that meet your business needs and fit your budget. Hear from shippers about how they determine the best fit and mix of service level and cost, and how they work with their carrier partners.

7 Tips for Adding Ecommerce to Your Subscription Box Business

| Nicole Lee

Many subscription box customers are interested in purchasing additional items, so adding an ecommerce channel can enable merchants to enhance the experience while generating a new revenue stream. This requires some operational adjustments. Here are 7 ways to help ensure success with your subscription ecommerce fulfillment.

REI, Neiman Marcus to Keynote at Ecommerce Operations Summit 2020

| Mike O'Brien

Keynote presentations from supply chain executives at REI and Neiman Marcus will headline Ecommerce Operations Summit 2020, which will be held April 14-16 at the Marriott Orlando World Center. The show will be packed with great sessions and thought leaders across a range of key topics and disciplines.

Robotic Arm Startup Osaro Raises $16 Million in New Funding

| Mike O'Brien

Osaro, a San Francisco startup that makes robotic arms for ecommerce picking as well as vision and control software that can be integrated with other robotic solutions, has raised $16 million in a series B round, according to various reports. Early investors include former Facebook president Sean Parker and PayPal founder Peter Thiel.

The Operational Impacts of Personalizing Subscription Ecommerce

| Nicole Lee

There’s no doubt that subscribers want to feel special. Subscription commerce companies can satisfy their desire by personalizing offerings in a few different ways. But these all add to the complexity of order fulfillment operations. Here are a few factors to consider when looking to personalize your subscription commerce offerings.

How to Negotiate an Ecommerce 3PL Contract in 9 Steps

| Brian Barry

Many multichannel companies have found 3PLs to be comparably priced to internal ecommerce fulfillment while providing quality services. But negotiating a contract to work with a 3PL partner takes time plus a combination of business sense and legal guidance. As you build an agreement, here are 9 key considerations to keep in mind.

Calling All Top 3PL Providers for MCM List: Do You Have What It Takes?

| Mike O'Brien

Now in its fifth year, Multichannel Merchant’s MCM Top 3PLs is a listing of leading third-party logistics providers in ecommerce and direct-to-customer (D2C) operations and fulfillment. To create the 2020 listing, we’re looking for a few good 3PLs. How does your organization measure up? You have until Nov. 7 to complete a submission.

Ecommerce Operations Summit 2020 Set to Rock Orlando

| Mike O'Brien

There’s a little bit of everything on tap at Ecommerce Operations Summit 2020, to be held April 14-16 in wonderful Orlando, FL. From keynotes by executives at Neiman Marcus and REI to new e-grocery and robotics tracks, preconference workshops and lots of great networking, it’s a not-to-be-missed event for industry pros.