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Pitney Bowes Investor Calls for Board Takeover, New CEO

| Mike O'Brien

Pitney Bowes will get a board makeover with an installed majority and a new interim CEO, if investor Hestia Capital has its way, actions that have led management to take defensive measures. The hedge fund said it’s taking these hardball measures after the company refused its offer last month to bring in three new outside directors.

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Top 3PLs Directory Expands in 2023

| Mike O'Brien

Multichannel Merchant has published its eighth annual MCM Top 3PLs directory for 2023, a searchable directory of leading third-party logistics (3PL) providers in ecommerce and direct-to-customer operations. It features in-depth profiles of 70 providers, including information on key capabilities and service offerings.

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Foreign Trade Zones: A Hidden Gem for Retailers

| Mike O'Brien

Foreign Trade Zones (FTZs) have been around since 1934, yet many retailers don’t know the program exists, or anything about the benefits they can realize from deferring or eliminating import duties, tariffs and taxes. This MCM Special Report taps experts in logistics, importing and FTZ operations to help you make an informed choice.

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The Future for Marketplace Aggregators

| Ben Eachus

While marketplaces have made it easier than ever to launch a digital-first brand, the process of getting products to a customer’s door has never been more complex, and marketplace aggregators will face challenges and frustrations handling the supply chain complications.

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Gig Workers Change Considered by DOL

| Mike O'Brien

Last month, the Department of Labor proposed a change to the way it determines the classification of independent contractors. If it eventually becomes law, the rule change would have a lasting effect on the gig economy and gig workers. Kashyap Deorah, CEO of HyperTrack, talks about the balancing act in front of the DOL.

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Target Sees Q3 Earnings Slump, Warns of Q4 Softness

| Mike O'Brien

Target brought bad news Wednesday, with Q3 earnings miss plus a warning about a softer Q4, as families make tough budget calls on essentials vs. nonessentials heading into the holidays while high inflation lingers, registering a 7.7% rate in October. The company is calling for a low single-digit decline in Q4 comparable sales, and an operating margin of 3%.

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DTC Brands: Optimize Packaging to Step Up CX

| Natalia Carr-Balogh

Consumers continue to embrace the ease and convenience of ecommerce, with sales expected to grow 9.4% and cross the $1 trillion mark in 2022, according to Insider Intelligence — and getting packaging right is a major delight factor for them. Here are four ways to make sure your packaging checks all the boxes.

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1MRobotics Focuses on Nano Fulfillment

| Mike O'Brien

Israeli startup 1MRobotics, just 18 months old, is leapfrogging micro fulfillment to nano fulfillment, using automated robotic systems within containers that can be dropped in suburban locations or fit into an urban building, fulfilling orders in lights-out fashion for delivery in as little as 15 minutes.

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Ryder Acquires Dotcom Distribution

| Mike O'Brien

Ryder Systems Inc. has acquired niche third-party logistics provider Dotcom Distribution, its second such deal this year, boosting its position in health and beauty, cosmetics and fashion and adding the bench strength of a CEO who has been around since the early days of ecommerce.

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Amazon Lowers Q4 Outlook, Misses Q3 Revenue Estimate

| Mike O'Brien

Amazon reported third quarter revenue under estimates and provided a lowered fourth quarter outlook on Thursday, causing yet more jitters on Wall Street and in the industry as retail swings into the home stretch of the peak holiday season, and sending shares down 20% after hours.