FedEx Rolls Out Average Rate Increase of 4.9% for 2021, Adds a Late Fee

| Mike O'Brien

FedEx announced its 2021 rate schedule, once again with a 4.9% increase for its ground, express and home delivery services, lower than some observers had expected, and the addition of a late fee for unpaid invoices, which UPS has had in place for years. FedEx is also adding surcharges for high cost and out-of-the-way areas.

Mitigating Hefty New Parcel Shipping Surcharges this Holiday Season

| Jennifer Doles

Parcel shipping services will be in high demand for peak holiday season as more consumers are shopping online in the midst of COVID. And a new wave of peak surcharges from major carriers poses a significant burden for ecommerce shippers – and they’ve already hit. Here are ways to mitigate the costs coming into peak season.

USPS Head DeJoy Facing Heat from Congress on Agency Changes

| Mike O'Brien

The House approved a $25 billion relief package for the beleaguered USPS, a measure not expected to pass muster in the GOP-led Senate, as new Postmaster General Louis DeJoy is undergoing intense scrutiny in Washington over changes he is initiating. A second hearing before a House panel is scheduled for today.

USPS Calling for First-Time Peak Season Surcharges on Parcels

| Mike O'Brien

The U.S. Post Office is taking the unprecedented step of seeking a peak surcharge in anticipation of huge holiday demand for ecommerce parcel shipping. If approved the increases would take effect from Oct. 18 to Dec. 27, ranging from an additional 24 cents to $1.50 more per package, across all its products.

USPS letter carrier

USPS: Laying Down the Law; $10B Loan Approved; New Loyalty Program

| Mike O'Brien

USPS Postmaster General Louis DeJoy doubled down on the need for greater efficiency and performance, while enacting new measures. Also, the USPS reached an agreement in principle to receive a $10 billion loan from the U.S. Department of the Treasury under the CARES act, and created for the first time a loyalty program.

MCM CommerceChat Podcast

How Will USPS Policy Changes Impact Shippers and the Agency Itself?

| Mike O'Brien

What do major changes at USPS mean for thousands of businesses that rely on it daily for parcel delivery, as well as giants like UPS, FedEx and Amazon? How will these changes affect SLAs and CSAT? We discuss these issues with Cathy Roberson, founder and president of Logistics Trends and Insights on our latest MCM podcast.

Political Battle Over USPS Future, Fed Bailout Continues as Mail Declines

| Mike O'Brien

While the USPS gets tossed around like a political football and threatens insolvency without more federal aid, the agency continues to report poor results as already lower mail rates have fallen through the floor due to coronavirus. Meantime, Trump ally, donor and fundraiser Louis DeJoy will be the new Postmaster General.

7 Strategies to Help You Reduce Subscription Box Shipping Costs

| Nicole Lee

Parcels are small, but have a big bottom-line impact for subscription box businesses. Whether you’re sending curated boxes, doing replenishment or ecommerce orders, shipping puts pressure on limited transportation budgets. If cost are getting proportionately higher, it’s time to reevaluate your parcel management approach.