GS1 QR code scan feature

GS1 Creates Readiness Kit for 2027 2D Barcode Adoption

| Mike O'Brien

Supply chain standards body GS1 has released a readiness test kit to help retailers, brands and manufacturers and solution providers prepare for a 2027 transition to data-rich 2D barcodes. While some retailers have balked at the transition cost of upgrading POS hardware and software, GSI said most are onboard with the program.

ecommerce return fraud illustration

Five Ecommerce Fraud Trends to Watch in 2022

| Monica Eaton-Cardone

Multichannel companies are at particular risk for fraud. Unlike pure-play ecommerce or physical retailers, omnichannel companies will be exposed to everything from sophisticated computer penetration to shoplifting, and will need strategies to counter them all. Here are five ecommerce fraud trends to watch in 2022.

retail 2021 year in review feature

Retail Year in Review: Many Positives in Transition Period

| Mike O'Brien

From ongoing supply chain and port woes tying up production, distribution and fulfillment worldwide to an encouraging bounce on holiday sales, 2021 was an up-and-down affair in retail and ecommerce, but deep-pocket investors saw all kinds of potential as billions poured in and unicorns proliferated.

holiday retail sales mall

Holiday Retail Sales +8.5%, Ecommerce +11%, Gladdening Hearts

| Mike O'Brien

There was good news at the bottom of all those seasonal carts, both physical and digital, as holiday retail sales jumped a healthy 8.5% vs. 2020, while ecommerce sales gained 11% off a monster year, according to data from MasterCard SpendingPulse. Ecommerce represented 21% of sales, up from 20.6% in 2020 and 14.6% in 2019.

doordash bag feature

DoorDash Powers Same-Day Delivery at J.C. Penney, Shoe Carnival

| Mike O'Brien

In a bid to grab more last-minute shoppers looking for convenience, J.C. Penney and Shoe Carnival have partnered with DoorDash to offer same-day delivery of online orders. DoorDash, Instacart, Postmates and Uber, initially growing through grocery and restaurant, have been expanding aggressively into general retail.

retailers masked woman shopper

Retailers Raising Prices Higher Than Costs Dictate

| Mike O'Brien

A new report based on a November survey of 1,000 U.S. retailers found more than half had raised prices beyond the point of simply recouping increased costs based on inflationary pressure, using a variety of tactics including reduced discounts and increased surcharges on shipping.

Macy’s Wrestling With Retail-Ecommerce Split

| Mike O'Brien

Breaking up is hard to do, which department store stalwart Macy’s is discovering as it wrestles with how best to split up its store and online businesses, a bit trickier than the same move by Saks Fifth Avenue, according to a report in Reuters.

big-ticket purchases

Big-Ticket Purchases Go Omnichannel

| Ronda Slaven

While it’s not surprising that online purchases have increased during the pandemic, 25% of shoppers made big-ticket purchases without ever entering a store. Mobile usage throughout the purchase journey is also up significantly, with 76% of consumers using mobile devices to research products and make purchases. 

cyber weekend

Ahead of Cyber Weekend, Some Thoughts and Numbers

| Mike O'Brien

Like lots of things, Cyber Weekend ain’t what it used to be, with a lot of air let out of the balloon. Major retailers vie to outdo each other by launching Black Friday deals ahead of the starting gun. Black Friday deals at Target, Best Buy and Amazon all launched last week, with Walmart joining today. Here’s an outlook and some thoughts.

walmart fulfillment center

Walmart Q3 Ecommerce Sales Up 8%, Says Holiday Prep in Good Place

| Mike O'Brien

Walmart reported its ecommerce sales in the U.S. increased 8% in the third quarter, and have gained a total of 87% since the same period in 2019, an incredible jump since pre-pandemic days as the retail giant continues to expand digitally, while declaring itself ready for the holidays.