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Walmart First to Deliver Driverless Middle Mile

| Mike O'Brien

This week, Walmart claimed a first by announcing it had been doing driverless runs between a dark store and one of its retail outlets in its hometown of Bentonville, AR, since August, courtesy of technology partner Gatik. Walmart said the trucks are running multiple times per day, seven days per week on public roads.

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Facebook aka Meta Looks to Open Physical Stores

| Mike O'Brien

A week after a name change to Meta, reflecting its aspirations for the so-called metaverse virtual world, the company formerly known as Facebook is looking to open physical stores to sell gadgets associated with its new vision, according to a report in the New York Times.

Bed Bath & Beyond Chelsea

Bed, Bath & Beyond to Sell Through Kroger

| Mike O'Brien

Breaking the mold, grocery leader Kroger and home goods retailer Bed Bath & Beyond have struck an unusual partnership, with Kroger planning to carry an assortment of home and baby products from Bed Bath & Beyond on its ecommerce channel as well as in select stores starting in early 2022.

More Than Half of U.S. Consumers Planning Holiday Shopping Early

| Mike O'Brien

Supply chain delays, ongoing carrier issues and expectations of late deliveries or out of stocks has driven a record number of U.S. consumers to begin holiday shopping earlier than ever, with 52% of them in an Oracle Retail survey saying they’ve already begun to do so. Major retailers like Target and Best Buy have kicked off promotions.

digital transformation

The Post Digital Transformation Age: Standing Out From Sameness

| Rajesh Midha

Advancements most brands have made during the pandemic brought the digital transformation era to a close. Now, we are swiftly entering the post-digital transformation age. Brands will need to do much more than simply provide interactions and interfaces if they are to lock in customer loyalty.

Amazon Kicks Off Peak Holiday Season Two Months Early

| Mike O'Brien

Amazon has announced a raft of Black Friday-like deals designed to jumpstart the holiday spend quite a bit ahead of time and draft ahead of the rest of the retail pack, capturing early consumer interest and hopefully easing some of the massive network strain later in the season.

Omnichannel Holidays: Not Optional for Retailers

| Sharon Gee

Uncertainty around holiday store shopping makes an omnichannel strategy more critical than ever. Retailers need to figure out where to sell, both geographically and through which channels. Based on these imperatives, here are four strategies critical to launching a successful omnichannel campaign this holiday season.

Why Yesterday’s Carrier Strategy Has Expired

| Mike O'Brien

The ongoing COVID-19 pandemic-driven spike in ecommerce, a nagging labor shortage and supply chain issues have put capacity at a premium and left shippers struggling to keep up. This report explores ways today’s retail and ecommerce shippers must pursue a carrier strategy that would have seemed unthinkable just two years ago.

retail technology

Retail Technology for the Curious and the Cautious

| Michael Jaszczyk

Retailers are constantly being told to innovate and offer the latest and greatest tech in their stores whenever possible. While retail technology can move the needle on critical KPIs, change can also intimidate customers who are hesitant to try new technology. So how do you satisfy tech progressives and traditional shoppers?

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Back-to-School Booms, Faces Supply Challenges

| Mike O'Brien

While record spending is anticipated for back-to-school season this year, consumers may experience shortages in certain areas due to high demand, reduced inventories and ongoing pandemic-related supply chain and distribution issues, as well as fewer discounts.