3 Ways to Thrive in a Changing Landscape

| MCM Staff

ON DEMAND WEBINAR – Join us for this live panel discussion to learn about the rapid growth of DTC selling, and how increasing shipping and logistics demands are compelling brands to go direct.

UPS Names Former Home Depot CFO as New CEO

| Mike O'Brien

Carol Tomé, who has been CFO of Home Depot for 18 years and helped manage its strong growth, will be the new CEO of UPS. She succeeds David Abney, who will stay on as executive chairman until retiring from the board in September and acting as a transitional consultant through the end of 2020.

SEKO Acquires Freight Forwarder Air-City to Expand Its Services in China

| Mike O'Brien

SEKO Logistics has acquired New York-based freight forwarder and cross-border ecommerce firm Air-City, Inc. for an undisclosed sum as it looks to expand its shipping capabilities into China and add resources and infrastructure in the critical New York area. A year ago, SEKO acquired GoodShip International Inc. in Chicago.

California Judge Exempts Truckers from AB5 Contractor Law

| Mike O'Brien

A state court judge in California ruled in favor of truckers seeking an exemption from AB5, which broadly restricted use of contractors by requiring reclassification as employees. On Dec. 31, a federal judge issued a similar ruling temporarily exempting truck drivers from the Jan. 1 implementation of AB5; it was extended on Jan. 13.

Assessing the Impact of 2020 Rate Increases from UPS

| Matt Bohn

Effective Dec. 29, UPS ground, air and international rates will increase by an average of 4.9%. Keep in mind that there is often a discrepancy between the announced increase and the effect on individual shippers. The team at Shipware provided a breakdown of some areas that will likely provide the most impact for merchant shippers.

3 Things Killing Your Conversion Rate

| Casey Runyan

How often do you experience your ecommerce business the way your customers do? Do you follow a customer’s journey and see where there are friction points causing you to lose sales? Here are three ways retailers can prevent losing sight of how their current and potential customers experience their offerings.

Rent the Runway Back Up and Running After Logistics Snafu

| Daniela Forte

Rent the Runway is back up and running after a supply chain and inventory issue occurred the first week of October. The subscription company is once again accepting new subscribers a week ahead of the date it had originally planned. Here is a statement from Rent the Runway about how it handled everything.

Bump Boxes Leverages AI for Its Marketing Campaigns

| Daniela Forte

Bump Boxes, an ecommerce subscription box brand for pregnant women, has seen huge success with its AI-enhanced marketing campaigns, launching Facebook and Instagram campaigns in minutes, decreasing ad spend by 50% and increasing purchases by 25% in two weeks.

Package Lockers See Strong Adoption in Europe and Asia

| Daniela Forte

While automated package lockers are being used by some major retailers here, they’ve seen greater adoption in other countries, having solved space and retail delivery issues for several years. Here is a look at how they’re being used in some European countries and Japan as a last-mile solution for retailers and a convenience for consumers.