Fast or Free Shipping: Which Is Better For Your Business?

| Maria Haggerty

Many factors beyond features and price cause shoppers to hit “buy.” Shipping is a big part of that equation, but what kind of options are most likely to drive sales? Faster delivery and free shipping are huge incentives, but what makes the most sense for your business? Learn about the options and their impact.

Pitney Bowes Parcel Shipping Index Sees 17% Growth in 2017

| Mike O'Brien

Parcel shipping volume grew 17% in 2017 across 13 major geographies tracked by Pitney Bowes, from 64 billion to 74 billion items shipped, with China the largest shipper at 40 billion items, followed by the U.S. (12 billion) and Japan (10 billion). See what other key data was pulled out of the annual survey.

Senate Hearing on USPS Task Force Report Postponed

| Mike O'Brien

A Senate hearing on a task force report recommending U.S. Postal Service reforms, scheduled for Sept. 5, has been postponed as President Donald Trump is delaying release of the report. No new date has been set, indefinitely postponing any legislative action, including possible raising of postal rates or even privatization.

Ecommerce Delivery: What Do Your Customers Want?

| Brian Bourke

When it comes to ecommerce delivery, customer expectations are constantly rising. But just offering a wider selection of delivery options won’t necessarily ensure customer satisfaction. These three fulfillment scenarios illustrate best practices that will help ensure customer satisfaction, loyalty and repeat business.

Assessing Expansion of Your Ecommerce Fulfillment Network

| Brian Barry

Adding one or more facilities to your ecommerce fulfillment network can both reduce shipping costs and shrink your time-to-customer metric. But there are many aspects to this calculus: in-house assets vs. partnering, system requirements and labor/staffing, to name a few. Here are 11 factors to consider as you look to expand.