E-procurement has been slow to catch on for many marketers, but a new study published by Aberdeen, a Harte-Hanks company finds that it can improve cost savings, streamline internal processes, and enhance supplier relationships.
It’s not a great time to be a print cataloger, and I’m not even talking about postal rates and paper prices. Your business is under attack by environmental enthusiasts that want to help people get off your mailing lists.
We’ve discussed the customer experience and its relation to the brand, the creative platform, the marketing plan, and the merchandise concept throughout the year. Now let’s look at building a sound channel-centric customer experience.
You know it, we know it: These are tough times in the multichannel marketing industry on the front end and back end. And with many merchants now heading
Your distribution center needs to be able to control inventory movements, from receiving and put-away to picking and packing, as well as the management
The International Warehouse Logistics Association (IWLA) recently announced a C-TPAT compliance program for third-party warehouses. The IWLA says its program is based on security best practices guidelines it has developed; the guidelines have earned endorsement of the Customs and Border Protection (CBP).
For most merchants, it geographically makes sense to distribute goods from a Midwest-based distribution center. The central states are quickly becoming distribution hubs for companies all across the country.
Rick MacDonald is facility manager for Huntingburg, IN-based home decor and cataloger Touch of Class, responsible for warehouse operations and maintenance, among other duties. MacDonald–also the son-in-law of Touch of Class president/CEO Fred Bell
What are the underlying reasons behind offering free shipping and processing to customers? Is this common practice in other companies in the multichannel industry? Can anything positive come from giving free shipping to our customers?
Last week we asked, “Is global sourcing really worth it?” given that many executives are reconsidering whether or not they should be buying products from international sources.