Report: U.K. Drops Ball on Returns

| MCM staff

Nobody likes returns, but U.K. online retailers seem to be making it hard to return unwanted goods, according to a study by U.K.-based e-commerce solutions provider Snow Valley. 26% of the retailers assessed in the report enclosed no returns …

The Case for Global Sourcing

| John Brockwell

“Is global sourcing really worth it?” For a variety of reasons, executives at many companies are reconsidering whether or not they should be buying products from international sources.

Developing an Effective Fulfillment Labor Budget

| Gary Conrad

The conversion from sales forecast to operations budget is not difficult, but it does require a strong understanding of your operations. You also need to know and measured performance standards or reasonable expectancies for each labor activity performed within your warehouse.

10 Steps for Better Returns

| MCM staff

Whether a returned item was the wrong size or was defective, you need a set of procedures for handling the product once it arrives in your warehouse. Fulfillment pro Curt Barry has a simple 10-step reverse logistics strategy. These tips can help you refurbish returns and get them back on the shelf for sale.

Measure for measure

| Dan Graville

The road to developing a successful metrics, measurement and benchmarking program starts very much like any successful plan in
that it has to have a champion

A Few Thoughts about WMS Integration

| Ernie Schell

Every distribution center requires the functions provided by a warehouse management mystem (WMS) to control inventory movements, from receiving and put-away to picking and packing well as the management of returns.

Is Search So Easy A Caveman Can Do It?

| Janel Landis

In the history of advertising, no ad vehicle has come so far, so fast, as
search engine marketing. To those of us who have been practicing SEM for
years, it’s amazing just how fast this space moves. Everyday there are new
challenges, increasing competition and new technological advances that
dazzle the mind.