On the Road Again

| MCM staff

In a bid to keep distribution costs down, companies are considering alternatives that they might have overlooked in the past. We’re seeing more postal

Multichannel system challenges

| Curt Barry

You’re the CIO of a multichannel company and responsible for the following: a retail merchandising and planning system that runs on IBM’s iSeries processor

systems solutions

| Ernie Schell

If you’re seeking a system, we’re here to help with our annual review of order management software (OMS). Granted, wading through a list of companies

Queen of the contact center

| MCM staff

Elisa Lowry is vice president of operations for Jacksonville, FL-based Venus Swimwear and its sister catalog, undergarments title WinterSilks. As such

Beyond RFID

| MCM staff

When it comes to the supply chain, radio frequency identification (RFID) has been hogging the spotlight. But while RFID tags have received plenty of buzz

Little Improvements Mean a Lot

| MCM staff

The order management system (OMS) handles such functions as order entry, sales analysis, inventory planning, and accounting, among others. Many of the