Intelligrated CEO Says Multichannel Retail Drives Distribution and Fulfillment Evolution

| MCM staff

In a video blog from ProMat 2013, Intelligrated CEO Chris Cole reflects on conversations on the show floor. Key topics of discussion include the impact of multichannel retail on distribution and fulfillment operations and continued focus on upgrading aging equipment for increased productivity.

Read more: http://preview2.multichannelmerchant.com/videos/intelligrated-distribution-fulfillment-multichannel-evolution-0123tpp9/index.html#ixzz2IoyCGNoz

Helen of Troy Limited Plans New Distribution Center

| MCM staff

Helen of Troy Limited Announces Planned Construction of New Distribution Center (via PR Newswire) EL PASO, Texas, Jan. 8, 2013 /PRNewswire/ — Helen of Troy Limited (NASDAQ, NM:  HELE), designer, developer and worldwide marketer of brand-name …

An Inside Look into Quiet Logistics’ Robotic Workforce

| Erin Lynch

Sam Grobat with Bloomberg Businessweek went inside the Quiet Logistics order fulfillment center in Devens, Mass. to get a firsthand look at its robotic workforce. According to this video, the 70 robots within 275,000 square-foot facility service several online retailers such as Bonobos, Milly, and Bucketfeet and aid in the shipping of 24,000 units a day.

Charging for Returns Could Mean Losing Customers

| MCM staff

A new survey of online shoppers revealed consumers have higher expectations of online shopping than ever before. ShopRunner conducted the survey and found that consumers are not concerned solely about free shipping on purchases, but free return shipping is increasingly at the forefront of their needs.

Last-minute Tips for Free Shipping Day Success

| Tim Parry

Free Shipping Day is Dec. 17, and more than $1 billion in ecommerce sales will be generated that day. To score sales wins on Free Shipping Day, merchants need to promote what discount they offer widely, while at the same time clearly communicating deadlines and limitations.

FedEx Preps for Its Busiest Day Ever

| MCM staff

Dec. 10 is the busiest shipping day of the year for FedEx and according to an article by CNBC, couriers and drivers will be responsible for 19 million packages on that day alone.

NBC Gets an Inside Look at Amazon

| MCM staff

Want a peek into an Amazon fulfillment center in Arizona? NBC News sent a team on an all-access tour with Amazon manager of global fulfillment Dave Clark for this segment, which appeared Nov. 29 on “Rock Center with Brian Williams.”