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We all know that mobile commerce is shaping up to be one of the fastest growing channels or touchpoints in multichannel sales and marketing. (If you need

Consumers and carriers are squeezing catalogers and etailers. Customers today expect free shipping. Parcel carriers keep raising prices. Consider on the

When it’s time to replace your company’s aging order management system, you’re faced with a classic dilemma: build, buy or go with a hybrid solution.

Are you considering outsourcing your contact center? Shop around carefully, align your goals with the service provider, and don

You should care about the types of services you buy from a carrier, the relative size of that usage by service type, the distribution of your business by zone and the spread of the weights shipped within those zones.

NORTHBROOK, Ill.–(BUSINESS WIRE)–Merchant Analytic Solutions, LLC, (

The packing material you select for your order packages not only protects your merchandise from damage, it also says something about your brand. Packaging

If you have heard me speak anywhere in the past 20 years, you’ve heard me singing the praises of doing business with the government. Business-to-government