Surveying the software landscape
Multichannel merchants shopping for direct and retail systems have long complained that there were few choices in terms of vendors and their offerings.
Warehouse
From OMS to IPR
As the direct marketing industry has evolved into multichannel selling, its system requirements have evolved as well, says systems guru Ernie Schell.
Getting Your Site Up to Speed With PA-DSS Compliance
How to Get Your Site Up to Speed With PA-DSS Compliance Before the July 1, 2010 Deadline
An Operations Rebel with a Cause
If you’re going to give advice on breaking the rules of fulfillment, it helps to be intimately familiar with those rules to be one of the people who helped
Vera Bradley Bags a New Automated DC
If you’ve ever outgrown your distribution center and technology, you know what Vera Bradley was going through a few years ago. The company sells handbags,
Is Now a Good Time to Invest in Systems?
Provided Your Company is in relatively good financial health, this is an excellent time to invest in the e-commerce, order management and warehouse management
Secrets to saving on S&H
How direct merchants can turn a prift from shipping and handling
What’s Your Telemarketing Game Plan for Sept. 1?
The Federal Trade Commission (FTC) last year adopted an amended Telemarketer Sales Rule (TSR) citing consumer protection against unwanted marketing communications. As of Dec. 1, 2008, prerecorded sales calls must provide an easy opt-out feature.
Free shipping strategies: Merchants weigh in
Multichannel marketers consider their free shipping offers to be highly strategic and competitive.
Better Off With No Free S&H?
The rampant offers of free S&H have gotten out of hand, according to several merchants, and they