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38.1% Direct Sales Gain Fuels Yankee Candle’s Year  Feb 28, 2013 2:33 PM By MCM staff

Comparable sales in Yankee Candle’s Consumer Direct business increased by 47.7% over the prior year fourth quarter. For the year, direct sales were up 38.1%

Niraj Shah on Wayfair.com, Flash Sales and Tablet Shoppers  Feb 27, 2013 11:36 PM By MCM staff

Wayfair.com CEO and co-founder Niraj Shah talks with Multichannel Merchant senior content manager Tim Parry at eTail West 2013. Shah discussed the success of its Joss & Main flash sales site, how flash sales will resonate with its Wayfair.com customers, and the comparisons of Wayfair to Amazon.com

Executive Summary: Catalogs find a new role as ecommerce traffic drivers  Feb 27, 2013 8:52 AM By MCM staff

Catalogs are no longer just direct-selling tools: They drive web and store traffic, are a channel between technologies and, perhaps most important, communicate and build brand

Amazon VP Talks About Global and Local Opportunities  Feb 26, 2013 11:10 PM By MCM staff

Have a question about using Fulfillment By Amazon? During eTail West 2013, Tom Taylor, VP of Fulfillment By Amazon and Amazon Webstore, took time to talk with Multichannel Merchant’s Tim Parry. In this video, Taylor answers such questions as how Amazon determines what distribution center or centers are ideal for you, and how to get started with International shipping.

Ecommerce Customer Satisfaction Continues to Rise  Feb 26, 2013 8:31 AM By MCM staff

According to the American Customer Satisfaction Index’s (ACSI) annual E-Commerce Report, produced in partnership with customer experience analytics firm ForeSee, customer satisfaction with e-commerce websites continues to rise, gaining 1.2% to 81.1 on the ACSI’s 100-point scale. The improvement in the e-commerce sector, which comprises the online retail, brokerage, and travel categories, is driven in part by the strong performance of the aggregate of smaller e-retailers and e-brokerages.

CommerceV3 Co-Founders Talk Ecommerce Trends  Feb 21, 2013 12:43 PM By MCM staff

CommerceV3 founding partners Nathan Focht (left) and Blake Ellis critiqued a slew of ecommerce sites last week at IRWD 2013. In this video, they talk about what ecommerce trends they saw with Multichannel Merchant senior content manager Tim Parry.

Ecommerce Executive Summary: Mobile, Tablet and Social Drive Growth  Feb 21, 2013 7:53 AM By MCM staff

Ecommerce continues to grow as a B2B and B2C sales channel in an ever-evolving sales landscape. In this executive summary report, learn

Wayfair.com Integrates Flash Deals into Everyday Shopping Experience  Feb 20, 2013 1:47 PM By MCM staff

Wayfai.com has announced the launch of Daily Fair, a new flash sale feature to engage shoppers with significant savings on an unparalleled selection of home furnishings and decor.

3 Ways to Simplify International Expansion with Global Marketplaces  Feb 19, 2013 4:09 PM By MCM staff

International e-commerce presents many challenges, and selling across borders requires careful consideration of cultural differences, government regulations and operational infrastructure. This article outlines the various marketplaces and fulfillment tools that are available to help retailers tackle this growing International opportunity.

Stephan Spencer Lends Some SEO Advice  Feb 19, 2013 1:52 PM By MCM staff

Are you better off adding a Blogger blog or a Google+ page? Is the proper term for a sweatshirt with a hood a “hooded sweatshirt” or a “hoodie?” Stephan Spencer, co-author of The Art of SEO, answers questions about search engine optimization asked by Tim Parry, senior content manager of Multichannel Merchant, during IRWD 2013.

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