Belk, eBay Enterprise, eBay, customer service, customer contact center, customer experience, retail, online retail, ecommerce

Sycamore Partners Buys Belk

| MCM Staff

Belk, Inc., announced that it has entered into a definitive merger agreement whereby investment funds managed by New York-based private equity firm Sycamore Partners. See what this will mean for the retailer.

Connexity Acquires PriceGrabber

| MCM Staff

Combination of shopper acquisition platforms creates the second largest product listing lead generation channel and delivers greater efficiencies for retailers and publishers.

American Signature Partners with CloudTags

| MCM Staff

CloudTags, the data platform for the connected store, announced that American Signature, Inc. is using the CloudTags technology solution to allow customers to seamlessly shop online and in-store.

Giggle Gets Visual with #gigglepics Campaign

| Daniela Forte

Online baby products retailer Giggle is using social media in a big way to personalize the shopping experience for customers. See how giggle incorporates images submitted directly from their customers or tagged on Instagram into their product and email campaigns.