March 1, 2003




Production Page: DIY–Taking on Production Tasks

Bringing some of your production, prepress, and photography processes inhouse can save you time and, in the long run, money. But that’s only if you have the short-term funds, the human resources, and the workflow procedures necessary to handle the …

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In Lists & Data - Business-14-05-2013, News

March 1, 2003




Operations and Management: Sophisticated Self-Service

If you’ve ever subscribed to the Book of the Month Club, you’re familiar with auto-replenishment: The customer places one order and then takes delivery of the product at prearranged intervals.
For customers, the major benefit is efficiency. No longer do …

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In Shipping/Delivery

March 1, 2003




Best Practices in the Worst of Times

Statistics and forecasts are all very well, but you want to know what your peers are really doing to keep their operations afloat in straitened economic conditions. This new quarterly section brings you unique ideas and insights from logistics managers …

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In Channel Integration, CRM

March 1, 2003




A WINNING Combination

Three years ago, when Circuit City was puzzling over how to set up its e-commerce fulfillment system, the electronics retailer could have gone in any number of directions. But one stood out more than any other.
“We already had a …

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In Opsandfulfillment_warehouse-20-03-2013, Order Mgmt

March 1, 2003




Are Spin-offs Paying Off?

By all accounts, spring 2001 wasn’t the best time to launch a catalog spin-off. The Internet crash of late 2000 was infecting the economy at large like a virulent virus. And just months later, of course, the terrorist attacks of Sept. 11 would …

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In News

March 1, 2003




J.C. Penney Continues Editing Its Catalog Division

Don’t call J.C. Penney’s ongoing plans for its catalog division downsizing. Instead, think of it as editing.
“We’re editing the merchandise for a customer who really likes to shop direct,” says spokesperson Rita Trevino Flynn. “Before, the catalog contained …

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In News

February 1, 2003




Data Tech: The Case for Database Marketing

One would think that the catalog industry would be awash with database marketing success stories. But co-ops notwithstanding, few of the major database marketing service bureaus have a significant roster of catalog clients. Those that do serve one or two …

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In News

February 1, 2003




Catalog Analysis: Understanding Catalog Financial Models

Given that number crunching is a core competency of any cataloger and Internet marketer, I believe that all employees in a catalog company should have a reasonable understanding of what drives financial success and how the numbers work in a …

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In News

February 1, 2003




Go With the Flow

When I ask the “how” question about improving product flow, my mind immediately breaks the matter into three parts (acquisition, storage and handling, and disposition), the first and third of which seem fairly irrelevant at the start. My second thought …

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In Opsandfulfillment_warehouse-20-03-2013, Warehouse/Distribution Center

February 1, 2003




Short Takes: Shrink-Wrapped

Warehouse network contraction and expansion are a way to restructure to meet the demands of the economy, and current restructuring has a definite vector toward contraction. Warehousing Education and Research Council surveys conducted in 1993, 1998, and 2002 show that the size of …

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In Opsandfulfillment_warehouse-20-03-2013, Warehouse/Distribution Center

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