September 1, 2004




Hanover Direct Going for Growth

The numbers continue to look bad for Edgewater, NJ-based multititle cataloger Hanover Direct, but the outlook appears more promising than it’s been in a long time, due to some recent developments.
In May the company hired its one-time chief financial …

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August 20, 2004




Spiegel Fields Eddie Bauer Bids; Decision Near?

Although Spiegel has no specific timetable, the bankrupt holding company appears to be closing in on accepting a bid for its last remaining division, apparel cataloger/retailer Eddie Bauer. The company has received bids in bankruptcy court from several private …

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August 15, 2004




Handling Shipping and Handling with Care

Do you have a returns closet? I don’t mean somewhere in your catalog’s distribution center; I mean at home. If you don’t, you’re probably not ordering much from catalogs or the Internet, or maybe you’re ordering only merchandise you already …

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August 15, 2004




Tyrol Begets Alpenland

German gifts cataloger Tyrol International closed more than a year ago. But it spawned a similar catalog that has quietly been doing business since last fall.
In May 2003 five employees of House of Tyrol, the Cleveland, GA-based parent company of …

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August 15, 2004




Cultivating Happier Returns

For catalogers, returns are a fact of life. According to Richmond, VA-based operations consultancy F. Curtis Barry & Co., typical return rates range from 10%-20% for casual apparel to 15%-20% for high-tech products and as high as 25%-40% for high-fashion apparel. …

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August 15, 2004




Looking Up: The Catalog Age 100

If you believe that what’s good for big business is good for America, then this year’s Catalog Age 100 should give you reason to cheer. Seventy of the 100 largest players in the industry, as calculated exclusively by Catalog Age, benefited from …

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August 15, 2004




Channeling Inventory Management Tactics

If you have a retail division in addition to your catalog/Web business, one of the myriad back-end decisions you have to make is whether to manage your store inventory separately from the merchandise for your direct division. The number …

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August 12, 2004




Financial Report: Tiger Direct Web Sales Fuel Systemax

Port Washington, NY-based PC and warehouse supplies manufacturer/marketer Systemax (NYSE: SYX) shook off nearly $1 million in restructuring charges and still posted a profit.
Second-quarter net sales increased 11%, to $431.0 million for the three months ended June 30, compared with $388.8 million last …

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August 1, 2004




Avoiding Packing Bottlenecks

Packing is generally the last stage in the fulfillment process before the order is shipped out the door. So it’s also the last place you want to have a bottleneck of cartons or totes that need to be packed and …

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August 1, 2004




Speechless in Stamford

Having been rendered nearly speechless last week due to strep throat, I once again had cause to praise e-commerce. Even though I could talk only in tones audible exclusively to dogs, I managed to book a hotel room in Budapest, …

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