![warehouse with forklift](https://multichannelmerchant.com/wp-content/uploads/2018/01/warehouse-with-forklifts-feature-300x159.jpg)
How One B2B Company Started Its Internal Benchmarking Program
What kind of metrics should you analyze, and what depth of analysis is required for an operational assessment in your B2B company? This case study outlines how to establish benchmarks on fulfillment center productivity, and the steps used to collect and analyze data to improve performance and understand future fulfillment network needs.