Jasmine Brown

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Retailers Viewing Returns Through the Lens of Strategy

| Jasmine Brown

A year into the pandemic-influenced explosion in ecommerce, and after the recent peak holiday season, one thing is abundantly clear: Retailers can no longer afford to view returns as a cost of doing business, but instead need to see it as a key business strategy driving customer loyalty.

As 3PL Demand Grows, Partner Selection is Critical

| Jasmine Brown

Consumers may focus on curbside pickup, speed of delivery, trouble-free returns and seamless experiences, but retailers and brands face heightened fulfillment challenges, leading many to embrace outsourcing to third-party logistics (3PLs)