There’s plenty of pressure on ecommerce merchants to get orders out the door faster and into the eager hands of customers — so they don’t go to the competitor next time when the experience is less than flawless. Behind the scenes, more fulfillment center operations are turning to the latest automation solutions, including robotics, to address throughput and efficiency issues and tight turns in an era of scarce labor and rising costs.
A national unemployment rate hovering around 4% is a good thing for the economy but makes life difficult for managers of distribution and fulfillment centers. Finding sufficient staff is a problem that’s not likely to go away soon, so companies are looking to maximize productivity and reduce inefficiency.
Customers are demanding not only fast and free shipping but also delivery options at checkout, and successful ecommerce companies need to be proactive in anticipating their needs. Often, however, they lack the necessary scale and expertise in house. Learn how FedEx Fulfillment helped two hot ecommerce brands overcome the operational challenges of a rapidly growing business.