With 75% of shoppers using their smartphones while in the store, shoppers are expecting the retailer to engage them by phone. Here are three easy steps to make mobile part of the overall shopping experience and not a siloed channel.
Retailers of all sizes are using APIs to innovate faster, create custom solutions quickly and better serve their customers. So how can it help your business? Here are several ways that APIs could benefit your business.
Big news out of the Shop.org Digital Summit Sept. 27 from two companies recently named to Multichannel Merchant’s Top Commerce Platform Providers listing. Kibo has acquired personalization platform Baynote and Demandware has been rebranded as Salesforce Commerce Cloud.
If your business depends heavily on sales into the UK and EU, you will need to focus on providing additional value, reducing costs and selling into other markets to compensate for the likely decline in spending. Here are some tips to help you do just that.
One way to better-than-average ecommerce sales is engineering better online shopping experiences. Here are several tips to make the online experience as memorable as the brick-and-mortar store.
Nordstrom appointed Ken Worzel as president for Nordstrom.com. This move is to further accelerate the brand’s ecommerce, digital and mobile efforts. See what plans Nordstrom has in place and what other strategic shifts were made in leadership.
StellaService, a customer service company announced the acquisition of ICC/Decision Services (ICC), an in-store customer experience management programs company. See what this will mean for both companies going forward.
Unilever signed an agreement to acquire home and personal care products company, Seventh Generation Inc. While details of the transaction were not disclosed, see what this will mean for both brands going forward.
Fraud is not something any retailer wants to deal with, and unfortunately it isn’t as easy to understand as one might thing. In today’s retail industry there are three types. See what the three types of fraud are and how you can prevent fraud from happening to your business.
The 2016 holiday season prediction season has begun, with moderate ecommerce growth expected by search marketing agency NetElixir. Here’s why NetElixir CEO Udayan Bose says his company’s prediction for holiday ecommerce growth is on the conservative side.