Why the National Retail Federation Added a Mobile Arm

| MCM staff

National Retail Federation Senior Vice President of Communities and Executive Director of Shop.org Vicki Cantrell sat down with Multichannel Merchant last week to talk about the new Integrated Mobile Initiative (IMI), and why the organization felt a need to get involved.

CoffeeTable’s Couch Commerce Index

| MCM staff

Based on industry-wide consumer confidence data points, analyst forecasts and proprietary numbers, the Couch Commerce Index is calculated using indicators of tablet commerce, specifically measuring change in overall economic consumer confidence, growth in tablet penetration, and change in shopper engagement and conversion rates.

More Ways to Manage the Complexity of Site Search

| Terry Costa

In our previous article on understanding the complexities of managing site search and navigation, we explained how to optimize search across different mobile devices, monitor keyword search terms, and conduct A/B testing. We

REVOLVEclothing Tests Product Recommendations

| MCM staff

We caught up with REVOLVEclothing.com CMO Kobie Fuller at the Shop.org Summit on Sept. 11. Fuller talked with us about product recomendations, and how a test with Monetate has helped drive an additional 5% conversion rate.