From clicks to bricks

| Bob Armour

Today’s shoppers are spending more time online searching and researching products than ever before. As the Internet continues to grow as the first stop

The religion of relevancy

| Ken Magill

Marketers embracing customized e-mails Direct marketers tend to think in terms of tonnage. How big is the list? How large is the universe of names? Increasingly,

The Search is on

| Stephan Spencer

The SEO landscape is constantly shifting. What used to be considered a best practice two years ago may very well be irrelevant today, simply because Web-based

IN PRAISE OF PCI

| Tiffany Riley

When the Payment Card Industry Data Security Standards were introduced four years ago, they were received with about as much enthusiasm as a root canal.

Fear FACTA

| MCM staff

This isn’t a new law. The Fair and Accurate Credit Transactions Act, or FACTA, was passed by Congress in 2003 in an effort to combat identity theft. It

Secrets to social media success

| Larry Becker

If you’re the Web strategist in your organization, you’ve been hearing questions like these more often. The answers don’t necessarily involve cataloging