Roll Up Your Sleeves, Show Me the Data

| Bill Singleton

Do you take a top-down or bottom-up approach when you do your post-campaign analysis? Do you look at households, individuals, items, orders or recency?

Your answers will tell a lot about your data processing, and what you can expect from your planning.

Up in smoke

| MCM staff

We all know that smoking is bad for us, and that not only should we quit, we should discourage others namely kids from trying cigarettes. To help people

MAKING A RATE CASE

| Rob Martinez

When your shipping costs go up, it would be nice if you could just pass that increase along to your customers. But you can’t: Multiple studies show that

Merge/purge for small mailers

| Gina Valentino

You know you have to combine multiple lists and run them through software to single out duplicate records before a catalog mailing. But the merge/purge

Victoria’s story

| MCM staff

When Victoria’s Secret Direct opened a new, state-of-the-art distribution center in August, the women’s apparel merchant no doubt figured it would have