Airgas to Acquire Oilind Safety
Airgas, a marketer of specialty gases, welding and safety equipment has agreed to acquire the assets and operations of Energy Safety Services, doing business as Oilind Safety.
Marketing
Catalog Choice: We Aren’t Out to Kill Direct Mail
The last thing Catalog Choice
Contact Center News Round-Up
Looking at the amount of news coming out of the contact center industry lately, one would never guess we
Show Me The Data: What Are You Teaching Your Customers?
Want to boost your quarterly sales and help your margin? Give your customers a special offer. But wait until you
Frederick’s: Personas Can Help Lift House File Response Rates
Most of us know that Frederick
Sales Jump for J. Crew
Apparel cataloger/retailer J. Crew had plenty of good news to report from its first quarter ended May 3. The New York-based company
Deal making stumbles
You might think that the grim economy would prompt a flurry of mergers and acquisitions. But not so, or perhaps more accurately, not yet. The level of
Can you handle your customer truth?
Want to transform customer insight into multichannel success? All you have to do is take an analytics-driven approach. But that’s typically easier said
Systems solutions
The British are coming! Or rather, the British software systems are starting to make their way to U.S. shores. Two systems making their debut on our annual