Roll Up Your Sleeves, Show Me the Data

| Bill Singleton

Do you take a top-down or bottom-up approach when you do your post-campaign analysis? Do you look at households, individuals, items, orders or recency?

Your answers will tell a lot about your data processing, and what you can expect from your planning.

Control Freaks

| MCM staff

A woman goes online in search of a new blouse. She’s not exactly sure of what she’s looking for, so she asks her sister to shop with her. Her sister thinks

Merge/purge for small mailers

| Gina Valentino

You know you have to combine multiple lists and run them through software to single out duplicate records before a catalog mailing. But the merge/purge

THE IMAGE MAKER

| Jim Tierney

The once-iconic brand Sharper Image has in recent years become about as passe as the razor scooter it rode the decade in on. After peaking at $760 million

Red Envelope’s redo

| Jim Tierney

Hoping to reverse its lackluster financial performance, Red Envelope last fall quietly revamped its brand. The gifts cataloger relaunched its Website