PRC Rejects Most of USPS Rate Case Appeal, But Large-Book Mailers Get Burned
Washington–The Postal Rate Commission (PRC) on Feb. 9 dealt a setback to the U.S. Postal Service in rejecting most of the USPS’s demands for higher rates.
Marketing
Listings: New Lists
CRM DEMO AND CONFERENCE The names of more than 1,400 customer care professionals who have attended the CRM Demo and Conference on improving communications,
the lowdown on…payment processing packages
PAYMENT PROCESSING SYSTEMS Should you outsource or buy your own? Real-time or offline? Here’s everything you need to know when considering your payment
Red Ink Redux for Consumer Catalogers
Third-quarter profits were elusive for eight of the 18 publicly traded consumer mailers and cataloger/retailers tracked by Catalog Age. In all, 56% of
Testing… one, two, three
When it comes to assessing the impact of your e-mail, your customer is a better judge than your managerWhat’s wrong with this scenario? Immediately after
The Cybercritic reviews chocolatiers
www.sees.com Reviewed Dec. 8, 9 a.m., Explorer 5.0 See’s Candies has a cult following out on the West Coast, claims a native Californian and friend of
The Cybercritic: Chocolatiers
This month the Cybercritic looks at chocolatiers. See’s Candies Reviewed Dec. 8, 9 a.m., Explorer 5.0, www.sees.com Overall rating: 6.1 Brand identification:
Third-Party Fulfillment Providers Face Tighter Market
When Kansas City, MO-based Innovative Fulfillment Solutions (IFS) opened for business in 1998, the third-party fulfillment start-up saw a huge opportunity
working gear
CRM software makes medium irrelevant in contact centers; Web-enables legacy apps Gathering of the Clans What technology weaves disparate components –
People News
Sandpoint, ID-based cataloger Coldwater Creek has promoted Georgia Shonk-Simmons to CEO. Shonk-Simmons, who joined the company in 1998, has also been