SMS Still Rules Retail’s Reach
Even with the rise of IP-based messaging apps such as iMessage, WhatsApp and Just.me, SMS remains ubiquitous largely because of its interoperability. It doesn’t suffer from the device and operating … Continue Reading →
Must Reads
Price and Reliability are Top Concerns for Global Shoppers
Move over fast or free shipping, an international survey by Rakuten has found that when it comes to the shopping experience of consumers worldwide, the price of an item and the consumers trust in the merchant are the two most important deciding factors when making a purchase online.
Trigger Message Volume Rose in Fourth Quarter
Trigger messages volume continues to rise seeing an increase of 73% over Q4 2011, according to a recent report by Epsilon, the global leader in delivering direct-to-consumer connections that drive business performance and Email Institute, the Epsilon-powered email best practices destination.
Shipping Charges Are Among Reasons for Cart Abandonment, Survey Finds
Shipping charges, concerns about security and a lengthy purchasing are the three factors most likely to make consumers abandon online purchases, according to a new study by ecommerce software and services specialist Postcode Anywhere. But rest easy, there is a simple fix.
12 Ways to Compete With AmazonSupply.com
Even though Amazon.com announced the beta launch of AmazonSupply, a store for business and industry folks, it doesn’t mean the end for distributors and wholesalers. Here are 12 ways you can successfully compete against the online juggernaut.
Report: Merchants Need to Address Live Chat
Merchants need to “move off the needle” to support live chat because it has reached a “tipping point” of adoption, according to Bold Chat’s 2012 Live Chat Effectiveness Research Report.
Twelve Qualities of a Great Inventory Planner
Inventory planning sometimes seems might seem like a no-win proposition. But Paul Angelos will show you in this first installment the key professional qualities inherent to the most successful inventory planners.
Seeking even faster growth
Based on projections for U.S. business at large, Catalog Age estimates that annual b-to-b catalog revenue growth will average at least 8%-10% through