India ecommerce

India’s Ecommerce Market is Hotter than China’s

| Tim Parry

With its economy soaring and marketplaces showing big signs of success, it may be time to revisit selling cross-border into India. eBay reported a strong third-quarter showing in India, but may have a lot of catching up to do to beat native marketplaces Snapdeal and Flipkart.

Alibaba Unveils Omnichannel Retailing Plans for Singles Day 2015

| MCM Staff

And now Singles Day is going omnichannel: Alibaba says more than 1,000 brands with 180,000 stores in 330 cities across China will synchronize online and offline resources to expand its 2015 11.11 Global Shopping Festival efforts. Here’s a look at what Alibaba hopes is an outline for omnichannel success.

UPS, FedEx, peak holiday season 2015, ecommerce fulfillment, Holiday 2015

7 Points Taken From NRF’s Holiday Consumer Spending Survey

| Tim Parry

According to the NRF’s Holiday Consumer Spending Survey the average consumer will spend $462.95 on gifts for family members, up from $458.75 last year. But that’s not all you need to know. Here are seven points from the survey you need to consider as you finalize your holiday season strategy.

Email, Loyalty Programs Must Work in Tandem

| Daniela Forte

While retailers can take full advantage of their marketing plan through email and loyalty programs, both must work seamlessly across touch points or they run the risk of disappointing customers. See why email and loyalty programs are important for your marketing plan.

Why Communication Breakdowns Cramp Omnichannel’s Style

| MCM Staff

In this video taken at Shop.org 2015, StellaService Co-Founder and CEO Jordy Leiser talks with Multichannel Merchant Managing Editor Tim Parry about some of the in-store communication breakdowns that keep many retailers from offering the perfect omnichannel experience.