Why Technology is Disrupting the Shopping Behavior
With more and more shoppers using mobile devices in-store, it is is disrupting how shoppers are shopping. This report by InReality shows what changes are occurring in retail.
Must Reads
The Next Phase of Social Media Marketing: Consumer Loyalty
It’s been years of listening, creating content, engaging with customers and fixing problems– all through social media. See why social media marketing is important for your business.
The Growing Urgency Behind Manufacturers’ Global Online Expansion Plans
Manufacturers have an increasing appetite for international expansion through their ecommerce channels, and their expectations for speed-to-market and profitability are more aggressive than ever before.
The Home Depot Makes Enhancements to Online Tools
The Home Depot announced enhancements to its online tools, tips and products that will combine to form an in-store and online shopping experience in time for Home Depot’s Spring Black Friday,
Alibaba Launches Enhanced Mobile Tool in China
Alibaba’s mobile Taobao announced an enhanced version of its mobile merchant tool called “Micro Store.” See what this will mean for Alibaba.
An Order Management System Installation: How Bad Could It Be?
How bad could it be installing an order management system? Matt Jordan, CEO of Premier Performance, Inc., shares his experiences with installing an order management system at Operations Summit 2015.
A Crawl and Walk Approach to Omnichannel for Macy’s
With omnichannel becoming the norm these days, retailers are trying to figure out where to begin, which avenue to take first. Macy’s
Connecting Ecommerce Touch Points Helps Improve the Customer Journey
How important is it for retailers to leverage advanced ecommerce technologies? See what retailers need to do to leverage ecommerce technologies.
Omnichannel Operations, Rising Costs, Customer Experience, Innovation and More
Over 700 direct-to-customer and omnichannel operations, distribution executives and managers, and industry vendors, came together at the annual Operations Summit in Louisville, KY.
Is Williams Sonoma’s Business Model a Blueprint for the Future?
As Williams Sonoma shows, a brand’s own online channel might challenge the growth opportunity for stores, maybe even the viability of many locations. Here’s why Williams Sonoma is a perfect example showing how great omnichannel execution can result in strong sales and profitability growth.