SingPost and POST Luxembourg Enter Into Strategic Agreement

| MCM Staff

POST Luxembourg and Singapore Post Limited (SingPost) signed a strategic collaboration agreement to provide comprehensive end-to-end ecommerce logistics solutions between Asia and Europe. See what this will mean for both SingPost and POST Luxembourg customers.

Wayfair, Wayfair.com, ecommerce, Joss & Main, Birch Lane, AllModern, DwellStudio

Wayfair Names Head of Operations Product Innovation Team

| MCM Staff

Doran Robinson, a former operations executive with athenahealth and Capital One, has joined Wayfair as Vice President of Operations Product Innovation. He will oversee expansion of Wayfair’s fulfilment and service systems and lead efforts to improve its post-order experience.

New Model, New Metrics: Subscription Metrics Defined

| Andrea Bailiff-Gush

Using subscription metrics changes how you see customer data. Metrics are no longer simply about conversion rates or one-time transactions. Using subscription metrics means that your finance team transforms from mere cost accountants to true business value architects.

Successories.com Selects Ability Commerce

| MCM Staff

Successories.com has chosen Ability as its ecommerce merchandising and marketing services agency as well as its Contact Center for customer care and outbound sales. Here’s a look at what Ability will be managing for Successories.

Several Brands Remove Ryan Lochte’s Sponsorships

| Daniela Forte

It was not a good week for Olympic swimmer Ryan Lochte, who recently admitted to fabricating a story that he and his teammates were held at gun point during the Olympic games in Rio De Janiero. Several brands have pulled out of sponsoring Lochte moving forward, see which brands these are.