STATE of the WEB

| Sherry Chiger

Just as some households still don’t have answering machines or microwave ovens, some print catalogers have yet to add a Website. Among the respondents

Watch for Falling Paper Prices

| MCM staff

Finally, a bit of good news: Prices for the most popular grades of paper among catalogers supercalendered-A (SC-A), coated groundwood, and coated freesheet

The Secret Shopper: Mall Crawl

| MCM staff

This month, The Secret Shopper went on a mall crawl, visiting the retail locations of multichannel marketers in Connecticut, New York, and Texas to see

WHAT LIES BENEATH

| Ken Burke

All the work you put into getting your Website up and running comes together in one place: the user interface. An attractive home page is a critical part