AmeriMark’s new deal

| MCM staff

The former TransAmerica Holdings has both a new name and a new sales channel. The Cleveland-based women’s apparel, accessories, and cosmetics cataloger

SITES WE LOVE

| MCM staff

Website: www.SmarterKids.comProduct line: educational toys, books, and softwareWhy we love it: This site knows how to translate personalization into loyalty

No more lavish list promotions

| MCM staff

Companies use discounts, not gifts, to attract testers Big-buck promos, trips, parties, and other glitzy incentives designed to lure brokers and mailers

`How can I reduce chargebacks?’

| MCM staff

This issue’s experts – Christopher Long of Order Trust, Kathleen Keller of Paymentech, and Tom Arnold of CyberSource – answer the questionChargebacks

CATALOG DELIVERY

| Paul Miller

YOU’VE GOT (LATE) MAIL `Cruddy’ pockets mar otherwise good service Maybe it’s the nationwide labor shortage affecting the postal workforce, or perhaps

Sizing up lists for the market

| MCM staff

How to determine if a list is large enough to rent Size does matter – at least when it comes to putting your list on the rental market. Unless you’re

JINGLE BELLS IN CYBERSPACE

| MCM staff

Among consumers who are online, 42% plan to shop on the Web this holiday season. That’s according to an October survey of 1,000 consumers by Deloitte