New Nordstrom Facility Gets Half its Customers Within Two-Day Window
Nordstrom plans to open a third ecommerce fulfillment center in Pennsylvania that will put half of its customers within reach of two-day ground delivery.
Customer Experience
Walmart to Raise In-Store Pay
Walmart announced that in-store employees will have the opportunities to get pay raises based on performance. See what this will means for employees.
Redefining Omnichannel: Put the Consumer at the Center
What consumers not only want, but have come to expect, is a consistent, relevant and personalized experience across every channel in which they engage with a retailer. Here are three tips that retailers should keep in mind when they go into their next omnichannel strategy session.
The Anatomy of the Perfect Ecommerce Checkout
In order to create the perfect ecommerce checkout that is optimized for shoppers, examine analytics to understand when, where and why they’re dropping out.
Don’t Count Out Big Retail as Focus and Investments in Omnichannel Rise
Amazon may buy Radio Shack and has opened up a store at Purdue University, but don’t count out major omnichannel retailers like Macy’s, Kohl’s and Walmart.
Bizrate Insights Finds Late Deliveries Could Cost Amazon Prime Almost 10% of Members
Nearly 10% of Amazon Prime members are considering non-renewal because of late deliveries, Bizrate Insights found in a new survey.
U.S. Merchants Need an Active Approach to Global Ecommerce
Consumers in global markets have grown very sophisticated and in many cases they would love to buy from ecommerce companies in the U.S. and other overseas suppliers. Here’s is why U.S. merchants are leaving global currency on the table.
Marketers’ Groundhog Day is Finally Over
In commemoration of Groundhog Day, here’s an offer all those marketers who – like Bill Murray – feel stuck in the same situation over and over and over and hope or wish for some clarity on how to get it right. We need to get the right message to the right person at the right time has been played over and again like a bad movie (not to insinuate Groundhog Day is anything less than a classic).
4 Omnichannel Tips to Improve Customer Experience and Increase Sales
When it comes to retail selling, gone are the days of “if you build it, they will come.” Customers today spend a significant amount of time researching products they want to buy and are much savvier about where, when and how they make their purchases. Here are several tips that will help improve the customer experience and increase sales.
How Web Personalization Drives Purchases and Post-Purchases
Online retailers are in urgent need of strategies to help reduce website churn and convert visitors to buyers. Here’s how personalizing the experience can help.