Fulfillment

The remote contact center model is predicated on furnishing highly skilled phone talent less expensively than staffing a brick-and-mortar contact center. In the first part of this two-part series, we looked at questions that companies selecting a home-agent provider must ask regarding recruiting, staffing, and data security. Here are additional questions to ask before selecting your outsourcing partner:

Shippers expect parcel volume growth to moderate over the next three months. This is consistent with near-term economic concerns over a slower manufacturing sector and a consensus GDP growth estimate of only 1.7% for the second quarter of 2007.

While this can be a frustrating and overwhelming situation, there are several things that you can do to address this situation and get to the root cause of the problem.

Many different types of fill and void fill equipment have been introduced over the past 20 years. Let’s take a look at some of the systems that have been around the longest, and proceeding to the most modern systems commonly available.

If your forecasting or scheduling system is not sophisticated enough or if you

Though efficient slotting practices have been shown to reduce labor hours and operating costs in the distribution center, a recent survey from Raleigh, NC-based Tompkins’ Associates’ Supply Chain Consortium reveals that less than a quarter of surveyed firms use slotting optimization software.