For the third year in a row, the editorial team at Multichannel Merchant is putting together a valuable service for our readers: The MCM Top 3PLs, a listing of leading third-party logistics (3PL) providers in ecommerce and direct-to-customer operations. How does your organization measure up? If you’re a 3PL provider, you need to be part of this exclusive resource.
Benchmarking is the process of drawing meaningful comparisons between a company. Here is how to implement a benchmarking process in your fulfillment center.
In the midst of the dog days of summer are the times to be thinking and planning for the winter holidays. With the right plan and tools in place for your warehouse, you can deliver on growing consumer demands. Here are some important factors to consider when priming your warehouse systems for peak holiday season.
Not to be outdone by Target’s attention-getting news of its pending Grand Junction acquisition to bolster its same-day delivery efforts, Amazon announced a new Instant Pickup program that lets customers grab “essential” items at locker facilities in five cities in two minutes or less.
When it comes to applying voice technology, and in particular voice picking, there are many benefits to a warehouse operation. To help you get there, here are 8 considerations to improve your planning as you look to move up to a voice-driven system.
Depending on your business, peak season can make up a third or more of your yearly sales. So how well you execute in that brief period is crucial to your success. But never fear: Multichannel Merchant’s Peak Season Summit 2017, a virtual event to be held this Thursday, Aug. 3 from 11 a.m. to 2 p.m. EST., will be loaded with insights and best practices from merchant practitioners.
Major breakthroughs in technology are allowing for the possibility of expedited delivery, higher efficiency, greater accuracy and – most importantly for supply chain logistics – lower costs than ever before. See some predictions for ecommerce logistics in 2017.
Did you spend the 2016 peak holiday season struggling with inaccurate orders, delayed shipments and dissatisfied customers? If so, improving fulfillment operations is likely to be at the top of your priority list this year. Here is a blueprint for achieving optimal holiday fulfillment performance.
Companies with the highest levels of customer satisfaction always carry their goal of customer service perfection into the distribution center. It is too easy to think of the distribution center as an operation completely separated from the customer. And companies that do this do so at their own peril.
While buy online pickup in store has become a popular tactic for omnichannel retailers, fraudulent transactions are approximately three times more likely to occur, To combat this risk, it’s imperative to take proactive steps. Here are some ways to reduce the fraud risk associated with BOPIS.