The USPS won’t receive EVs from Oshkosh until June 2024, nine months behind schedule, which was revealed in a court document related to lawsuits against the USPS and Postmaster General Louis DeJoy. A raft of attorneys general and environmental groups threaten to seek removal of a litigation stay if any more gas-powered vehicles are purchased before an environmental review is completed.
The USPS said its projected loss by 2030 has been cut from $160 billion to $70 billion, adding it still expects to reach break-even by then, even factoring in $3 billion in inflationary costs. It also touted a number of other milestones two years into its overhaul plan. At the same time, APWU union leadership called for a series of protests across the nation over USPS service issues and increasing workforce turnover.
Effective customer data management is par for the course in the call center, so data protection is critical. Unfortunately, traditional browsers often lack necessary security controls, leaving data significantly vulnerable to cyber threats. You need a solution that not only provides necessary security controls but also enhances the UX while streamlining processes to increase productivity and efficiency.
A new testing protocol to gauge the protective qualities of ecommerce packaging has been released by the International Safe Transit Association to help retailers, brands and partners ensure proper packaging design that can withstand the rigors of handling along the ecommerce/DTC chain. It addresses the fact that traditional retail packaging is often not up to the task of protection.
UPS continues to see volume declines impacting results, as it steps up automation and finds other ways to drive greater efficiency in order to offset the decline, which helped boost revenue per piece in the first quarter even with the volume falloff. The company also remains confident of a Teamsters settlement, while working overtime to retain business and keeping a contingency plan at hand.
A small group of drivers for an Amazon delivery contractor in California has joined the Teamsters union, the first fruits of a concerted effort by the country’s most powerful union to organize workers at the massive ecommerce company both inside and outside its warehouses. Amazon said the DSP employing them had been terminated some time before the Teamsters announcement for performance reasons.
The Postal Regulatory Commission (PRC) has ordered a public review of various aspects of the U.S. Postal Service’s ten-year overhaul plan, including consolidating sort and delivery operations into regional centers, opening up public input on the impact of the changes. The PRC will issue information requests to the USPS about proposed network changes as part of the Delivering for America plan.
For retailers and ecommerce brands, interacting with customers and leaving a good impression is not only a never-ending task, but incredibly important for sustained growth. This is why brands should make it a priority to take advantage of automated tools that save time, reduce the need for customer service agents and provide a consistently seamless customer experience while shopping.
Import volume, measured in container TEUs, was up 6.9% from February to March, according to data from Descartes. Last month’s volume was down 27.5% from the prior year but ahead of pre-pandemic 2019 by 4.2%, an encouraging sign even as the 2023 outlook is cloudy due to labor and economic issues.
Omoda, a Dutch-based retailer of premium shoes, wanted to reduce its CO2 footprint and demonstrate a commitment to the environment. Its preexisting process often resulted shipping up to 50% air, which caused a substantial impact on both sustainability and shipping costs. In this Q&A case study, Omoda talks about how Ranpak’s solution helped the retailer achieve its goals.