ecommerce BOPIS illustration

How to Supercharge Your BOPIS Operations

| Adam Silverman

Although the demand for omnichannel services like buy online pickup in store (BOPIS) is rising, many retailers lack the processes and technology to effectively (and profitably) execute on it. Creating real-time connections between store associates and enterprise systems like OMS and inventory management is one solution.

13 Steps to a Successful WMS Selection

| Brian Barry

Warehouse management systems (WMS) have become more affordable even for small-to-medium-sized ecommerce businesses thanks to the growth in subscription, cloud and Software as a Service (SaaS) models. But you need to apply a rigorous methodology to select the right system. Here are 13 steps that will help you select the best WMS to meet your current and future ecommerce fulfillment needs.

Dick's Sporting Goods exterior feature

Dick’s Sporting Goods Supply Chain Moves Include Testing Lockers

| Mike O'Brien

Dick’s Sporting Goods is moving from centralized ecommerce fulfillment to regional east and west coast operations as it revamps its supply chain to speed up deliveries while also testing pickup lockers, the company’s CEO told analysts on a Q1 call. See what other changes have contributed to the company’s growth.

Walmart’s Jetblack Marries Personalized Shopping, Same-Day Speed

| Mike O'Brien

Jetblack, Walmart’s new invite-only, personalized shopping service aimed at busy moms in Manhattan and Brooklyn, allows members to get same-day orders fulfilled by texting them in, at $50 a month. It’s the latest example of the beast of Bentonville seeking to go upmarket and out-innovate main rival Amazon.

returns process

Getting Out from Under All Those Ecommerce Returns

| Eric Moriarty

While shoppers love free ecommmerce returns, they can be a logistical and financial nightmare for retailers, forcing them to rethink processes to offset pre- and post-return losses. This is causing more companies to seek technology solutions for reverse logistics as well as auction marketplaces for disposition of goods.

UPS driver feature

UPS Intra-Year Pricing Changes Deciphered

| Keith Myers

UPS has made a number of intra-year rate and fee changes, including increasing the over-max charge for packages weighing more than 150 lbs. from $500 to $650. Here is a breakdown of all the changes and what they mean for you as a shipper.